Recent content by ohnoooo

If the IPO controls the User outbound CID can it send the company name or is that still controlled by the service provider? Thanks

Now we have static on the PRI; how does a PRI have static? No alarms, no misframes or slips.....but of course not a Cox HFC issue. Love it!

I don't think it is an IPO issue at all; just wantend second opinion that we weren't leaving anything out on our end. It's never a Cox issue........

500V1, 4.1.12, PRI1U on DS8 in slot 1, NI2 PRI is hand-off from the IAD 2400 connected to Cox Scientific Atlanta modem. Problem presents as during conversations the far end can not hear the user speaking and call disconnects. System Status show no alarms on the PRI and 24 Hour Performance...

Set TFTP server address to ip of PC containing Manager. All good. Thank you for not beating me up and being helpful.

@Kevin I see the request in TFTP Log View @amriddle Manager Version is 7.0.24 @Matt just going by what I read in Manager Help

Currently set to Broadcast 0.0.0.0 I figured that was acceptable if I see the request at the bottom of the open Manager window.

We recently upgraded our 406V2 to 5.0.24 however we have 1 5420 that did not upgrade (other phones are 5410's) and the screen currently says 5420D REL:5.00 06/11/07 Please Wait... Ran the latest version of avayafw.bat and can see the boot request at the bottom of Manager for the 5420_R6.bin...

The issue is maybe 1 of 200 outbound calls goes to a number other than what was dialed. Monitor>Call Logging shows correct digits dialed and sent. When trouble occurs it always goes to the same destination (User A and User B can dial numbers that have different keypad location but call goes to...

I have an infrequent problem with one of our analog trunk lines. I am currently using Monitor with Call Logging ticked, but while it shows the trunk group I don't see the individual Trunk ID for the outbound call. I have tried several other Monitor combinations without success to capture the...

Check the Prefix field in the Line settings of Manager. If the field is blank put your 0 there.

A few things to check while you wait for tech support. 1. On the front of your 406 do you have a solid green LED for slot B indicating connectivity with the Adtran. If you don't have solid light check patch cord and also ask Integra if you need a T1/PRI cross-over cable (not the same as an...

OK maybe I'm not phrasing the question well but I understand what you have indicated in the thread. My ARS Code is currently: XN; Number is Nsxxxxxxxxxx Feature is Dial 3K1 Lines Group ID is 0 The problem is that the provider sees N(UserID)xxxxxxxxxx How are they seeing the User ID and can...

That's the thing in the default Codes of ARS there is 1N and XN but no N; I will add N to the codes without s because not required by the provider. In SW 4.x and 5.x the default ARS Codes include 1N and N but no XN

Also, in the default ARS codes for 6.0.18 what is the significance of the XN; code but there is no longer a default N code? Thanks