Recent content by obtsystems

I agree. No 76xx work on the td series

What power supply do you have. Could be over the unit allowance Have a look at the error log and see what is in there. What phones are you using

Ok, it’s been a while, I was thinking of the sip gateway card. And it does have the port 35300 on the card. I have never tried it on this card before Are you using it as s gateway or just for remote access. Can you ping the card. It looks like it should just work. Can you see the card in the...

Tda30 maintenance console can’t be connected to on lan even with gateway card

Are you using peer sip or register sip trunk

What rules do you have on the router. 5060 pointed to the system ip locked to sip provider ip. Open port for 5060 on nat locked to ip of the provider. What is the re register timer set to,1800 seconds? If you do a sip trace on the system when it’s not working, what do you see.

If they ring one extension directly you could have it intercept to the ICD group if not answered within a time limit. 1 second is the shortest. Otherwise tell set an operator group for 0 and tell them to phone that or the icd group you setup

Make a call on the sip trunk. Then download sip trace in utility. Should see what is happening to make the call hang up. What firewall are you using on the network

You can do two things. One is set a forward busy /no answer button on the phone. Then dial *7102(ext no of the dect)# The light will come on. Press this button on or of to enable/disable forward It the desk phone is in a ring group a call from the ring group will not forward. Other...

Is it a sip trunk or a call across a gateway

Its on a digital port, so just swapping it should work

If the green light doesn’t stop flashing, it means the software is not booting. Other reasons is initiation switch is not on normal. If software issues not much you can do. It’s possible its the power supply, but that normally just shuts down the system. You could see about sending to...

Did you get sorted Sounds like a dsp issue. Can you ping the dsp card. Can the NT make external calls

The programmed vm in this case won’t work as that is for third party units that need a string sent. I could be wrong and is worth a try It is hard to get them into one mailbox’s on the Panasonic. I have not done it for a while but if you send it to a unused extension or ps that is forwarded...

Calls between the Panasonic ant the asterisks system would be classified as trunk to trunk so check the trunk group doesn’t have a time restriction on it. It does by default of 10 minutes. But no harm testing Other thing is if you have a Sonicwall for the vpn. You will have to push out the...