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Ns1000 with tde620

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Eng.M

Eng.M

Technical User
Jan 3, 2020
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I have ns1000 connected with tde620 by legacy gateway stack-s.
They were doing well , suddenly The nt telephone can't call to any extension on tde620
Nt telephone can call each other and analogy telephone on tde620 can call each other.
But the call analogy telephone and nt telephone can't call each other
When you call from nt to analogy,the analogy telephone is ringing but no sound
All licenses active.
Alarm on stack cards green
What is a problem?
Can anyone help me about this problem?

Thank you
 
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Sounds like a dsp issue. Can you ping the dsp card. Can the NT make external calls
 
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