Recent content by nym313

Reposted! Thank you!

Hi. Im fairly new to Sun servers so please forgive me if I ask something obvious =) I recently installed a Sparc T5120 Server. The server has a redundant PSU. During installation when I plugged in the second PSU the server powered off. Since then the server only powers on from the ILOM. Until...

Hi. Im fairly new to Sun servers so please forgive me if I ask something obvious =) I recently installed a Sparc T5120 Server. The server has a redundant PSU. During installation when I plugged in the second PSU the server powered off. Since then the server only powers on from the ILOM. Until...

Hi. I might be asking something simple and/or stupid but I will ask it anyway =) I there any way to add the ars code to the incomming number. The reason for this would be so the customer could easily redial received calls, as the ars code would be automatically added. I know about modifying the...

Hi. CM 4.01 running on S8720/G650 I have the following problem. Whenever I try to observer certain stations I get the following denial event: denial event 1246: Svc obsrv exceed max D1=0x8c79 D2=0x10ec The bigger problem is that this only happens with certain stations and with those stations...

Hi. Im trying to put together a historical report. The report gives basic stats about an agents activity like time in aux, acw and auxout. The agents are mostly making outgoing calls in aux (hence the auxout parameter). The problem is that I would like to filter out somehow the calls that were...

Hi. I'm trying to design a real-time report with detailed aux states. The point is to see that which agent has been in which aux state (all in different columns) for how long for the current session. The problem is that CMS only gives me the TI_AUXTIME(0-9) item which is a cumulative item. It...

Hi. First make a trunk connection between the two sites (either IP or QSIG). Then make a short code at site A to route to site B (code 9N; feature Dial; telephone number N; and line group Id should be the id to site B) It should be simple as that.

Hi. I have a very weird problem but cant seem to find the cause. Config: IP412/VCM30. SlotA: PRI60 SlotB: PRI30 (qsig to another pbx) There are 28 5610 IP phones in the Call Center. Every day when there is a heavy load either all or some of the calls go silent. Under silent I mean that the...

Hi. We had the exact same problem but with 1608 phones. It turns out that they slow down the network only when using a VLAN. As soon as we turned it off, the speed was ok.

That was it! I didnt know, that was required to program the public-unkown-numbering. After I added a few extensions, the cpn block/unlbock works like a charm! Many many thanks!!!

Yes the trunk group type is isdn-pri

Thanks, but I tried that already and it doesn't work...

Hi. I can't get the CPN blocking feature working. My provider said, that he has a lot of customers using a per call calling number blocking, so Im guessing they have CPN features activated. I tried with programmed buttons, fac, and Per Station CPN blocking, but none of them worked...

Im so sorry Not the Iclid, but the number dialed. For example, if I have multiple numbers I want to know in the cdr reports, that wich number the customers have dialed, the last three digits.