Recent content by norlee

Sorry to say that didn't help. Does anyone know which port on a 2600 is used for programming the system and what the factory reset procedure is? thanks, norman

Hi Guys, I need to get an old tracker 2600 back into service as I have taken on a new site and no one knows it's password. I can't find the correct manual, the closest I have is for the 2650 but it's procedure does not seem to work on the 2600. On the rear is a 'clear' button, four 9-way...

Thnaks David I'll give it a go and let you know. Hope you are well. norman

Hi, I need to get an old tracker 2600 back into service as I have taken on a site and no one knows it's password. I can't find the correct manual, the closest I have is for the 2650 but it's procedure does not seem to work on the 2600. On the rear is a 'clear' button, four 9-way ports one...

Thanks for the quick reply, I will check both and report back.

Hi, Periodically we are getting an issue where dialling from the Nortel to the ShoreTel gives busy tone. The condition last for a short while then corrects itself. DCH trace of the offending event shows very similar output to this old case (thread798-1676504) would be nice to know the...

So it's not the FALC. Seems to be a little more widespread than first thought/reported. If a analogue phone on 4-0 gets a new message when it goes off hook the phone send a digit '3' instantly so what looks like no dial tone is just a pause while the system waits for the next digits. Very...

Thanks for the replies - LPD is set on the two bad phones as it is on the other phones that work OK. I'll start with a card change - though I agree never seen one like this before.

Hi, my issue seems to be a replica of the thread798-1527040. Two sets on two ports of the same NT5K02QB work fine until a new message is left for them. When a new message is left they get no dial tone until the message is read - they log in from another phone listen to their message and dial...

Thank you for your detailed response.

Hi Guys, Can the system be made to recognise when a user is dialling trunk access code followed by the DDI of an on-system extension and to then truncate to just the extension? so the call goes extn-extn rather than out to PSTN and back in again. This is becoming an issue as people are using...

Hi firebirdscrambler, Very interesting comment, can you let me know where it was lifted from please? I can't see the statement about the SRG sites in the current few unistim product bulletins and I would like to have the original to back up something I'm saying. All the best, norman

Agghh... I meant C6R to C8J Sorry.

Hi, Need another view on this please guys. I have a mixed CS1000/SRG estate and need to update 11xx firmware due to the new phones that are shipping these days. Main office is a CS1000 r.5 (CP-PIV) with various SRG's from r.2 to r.6 (I know the r.2/3/4 SRG are not mentioned as being...

Any help appreciated here guys.