Recent content by nlraley

Is there any other way I can make that invoice paid off?

I don't understand that, b/c if I got to invoice entry and look up the invoice batch I exported from, these invoices it says are not there are there and that batch is posted.

There are 224 entries in the batch, I am exporting b/c of those 224 entries I only have a handful of ones with that were charged with the 0. We basically have a series of charges on each invoice. In this case the customers were double billed and we had altered the invoices to account for what...

For instance. Invoice entry for batch 3673 Includes invoice for customer number 1318 Invoices titled IN2010-01-15-1C Total for 0.00 after I adjusted the amounts of the items down to 0 for this invoice. Going through the posting from the export of that invoice batch, changing the applied to...

The thing is it is posted, and I go to invoice listing and the invoice is there. That is the problem I am running into.

I have an invoice batch that I need to credit out. However, whenever I try to do this I get an error invoice does not exist in something or another. But the invoice is actually there for me to view. What I normally do when I have a posted invoice batch that I need to credit out is go to the...

Hmm, none of the invoices that were wrote off are listed in the invoice batch list for me to export.

So I'd have to go back and export each of these invoices and then get the invoice details for each invoice and then repost for each of the customers?

I see where you are going with this, but the document number for these accounts are saying they have already been paid. Basically they were from 2 years ago, she had me run the write offs with the wrong days set for outstanding balance. Now the write-off was processed it is showing the...

I'm guessing it wouldn't be as easy as adding the InvoiceID# and adding a -2 to it to get it to basically be the equivalent of undoing the write-off? If I was doing an actual invoice there is an field for what invoice it is applied to as well as the field for the invoice id. There is no...

Is there no way to undo the fact that they are paid off? Or am I going to have to go through one by one and re-add those individual invoices again?

Also, the DOCTYPE is listed as 1, is this correct for this situation as well?

Document number cannot be blank.

I can just take out the column entirely?

I am assuming that it is b/c the document number refers to the invoice that was past due and the write off process technically zeroed it out. I was hoping swapping these numbers would un-zero it, but apparently not. Anyone have any ideas?