Recent content by MTSTEK

Need question answered. I started with sbce-6.3.000-19-4338_5adbe46f49ed923ef64f35eda8ee0570 upgraded to sbce-6.3.1-22-4653-f402ed57304c2b08b214b5511dd00ab5.tar.gz upgraded to sbce-6.3.3-08-6224-bc160c7c4e97f34f137a4ef32c79f1bf.tar.gz At this point the EMS in dashboard says 6.3.3-6213 does not...

I already did. Then I installed the latest patch. Same file that I installed on the original box. The first box is still accessible. I am installing a bunch of these on Ip Office and using the same Provider. There has to be a way to reuse the snapshot, then just tweak the ip address and...

I have programmed SBCE for Ip Office and want to restore to a new box using the same M1 IP Address, Version. But it fails when restoring the snapshot. Help file says A snapshot can only be restored to the same Avaya SBCE product version on the same EMS box that the snapshot was created on...

Bought through scansource. They cant support it, Avaya would not answer any questions about it. Put in a service request and still waiting for a response. I cant find any documentation on it such as the default ip address and user and pw. I connected a monitor to the vga and a usb keyboard and...

Can not connect to S8500 through web browser or ASA. I can ping the IP Address. Last week i reset the power on the system and then i could connect. Now i can not connect to the server. What could be causing this problem?

i tried that before leaving the site and that worked. I already have the system at 4.2.11 and i dont know if it had been taken to 3.2.999 or not. I was going to upgrade to 5.0 then 6.0 then 7.0???

The phone will be working fine and then gets a call and the person on the other end can here you, but all you hear on the 5410 phone is a high pitch squeal. Resetting the IP500 and the phone will not clear the problem. Changed the phone with a good one and still have the problem. Now the high...

This document doesnt apply since the Definity is an older release of G3i r009. There is no UDP in the Definity.

I have a Definity G3i R009 that has copper DIDs. I want to add a T1 and have some or all the DIDs come in over the T1. The DIDs are in a couple of blocks. I think that i can do this with a tn747e card and a Paradyne 3160 dsu/csu with the proper cabling. I also think that the T1 would have to...

No, i do not have QSIG. Yes, i do have a Networking License.

I am trying to connect the definity to the ipoffice. Definity has tn767e and 120a3 csu module. Ipoffice has pri card. Ipoffice can call the definity but the calls go to operator or the destination in the trunk group. Definity can not call Ipoffice. Were in the Definity can you tell it that...

My company had installed a number of these 1608 and 1616 phones on one of our projects, to be exact 64. And out of 64 phones, 34 of those were BAD OUT OF THE BOX. They would not come up or the displays did not work. I had another customer that refused to take the 1400 and 1600 series phones...

Hay There I have installed over a 100 Ipoffices. Yes, you will have to create an incoming call route for each of the DID's. This will direct the call to the correct user and if they do not answer the phone then it will go to voicemail after the No answer Time set under user-telephony-call...

I need help connecting a Ipoffice 6.0.8 to a Definity G3r9. Ipoffice has PRI card and Definity has tn747 with a 120a3 csu module. I want the Ipoffice to use the lines from the definity to call out on. and i want the caller id to pass back and forth between the two.

thread690-857447 I need info on connecting a Definity G9 to an Ipoffice. I think the Definity should use a tn747 dsl card and a 120a3 csu module which should be connected to the Ipoffice PRI card using a cross-over cable. I cant seem to get them to talk. I have been told by catalyst and avaya...