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Recent content by lyontl

  1. lyontl

    Add an extension for information

    nevermind, I remembered! You have to create a ccr tree and then select the ccr tree in the greeting table setup. It stinks when you only access this stuff a couple of times a year. Thanks curlycord for your assistance!
  2. lyontl

    Add an extension for information

    For company address and fax number press 7" Creat path 7 and change it from menu to INFO and record message. That is what I want to do, but I haven't been able to figure it out yet. How is this done?
  3. lyontl

    Add an extension for information

    Oops, I meant custom call routing.
  4. lyontl

    Need help with a NEW DNS changer virus.

    Sorry, forgot to get back and update this thread. It turns out it was a different machine on the network. Funny, because the problem started on Monday when one guy came to me and said that he opened something that he shouldn't have over the weekend. So my attention was mostly focused on that...
  5. lyontl

    Add an extension for information

    I need to add an extension in callPilot for information only. Hello, Hopefully this should be an easy one. We do not use call routing as we have a receptionist. So when you call you get a message that says to dial your extension if you know it or wait for the operator. We would like to add...
  6. lyontl

    Need help with a NEW DNS changer virus.

    I've tried the latest virus definitions in Symantec and McAfee and I've tried malware bytes, there doesn't seem to be anything in the HijackThis log file, but here it is anyway: Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 12:24:33 PM, on 3/24/2009 Platform: Windows XP SP3 (WinNT...
  7. lyontl

    Need help with a NEW DNS changer virus.

    I have an employee that picked up a DNS changer virus on his laptop and brought it in to share with the rest of us. All it does is change the DNS settings. However, this being a Microsoft AD network, that becomes a problem. I can manually change the DNS settings and it works fine, but that is...
  8. lyontl

    Who do you use for your voice T1's?

    We have XO right now and we are unhappy with the service and the price. Our contract will be up in March, so we are shopping ISP's. Any suggestions? Deltacom has come in with a VERY aggresive quote.
  9. lyontl

    Need a little assistance configuring my ASA5500

    I have the basic NAT and port forwards setup, but now I would like to block chat programs for a single user. I gave her a fixed IP, but I am having trouble configuring the ASA5500 to block just her from Yahoo messenger and myspace messenger. I had a lot of help from cisco in doing the base...
  10. lyontl

    SOA? Is it really important?

    We are using Earthlink for domain name hosting. Our local DNS states that the SOA is set to .local My local domain is .local should I add a record for our .com domain name?
  11. lyontl

    Our BCM 1000 was hacked...

    That did it, thanks!
  12. lyontl

    Our BCM 1000 was hacked...

    What makes you think your being hacked? We were notified by our service provider of calls to the UK, Phillipines, Saudi Arabia, etc.
  13. lyontl

    Our BCM 1000 was hacked...

    I had removed any mailboxes not in use yesterday, when I changed everyone's mailbox passwords to longer, more complex passwords.
  14. lyontl

    Our BCM 1000 was hacked...

    I will check everything that you guys suggested. We do not use OPN/Outbound Transfer. Thanks for the help everyone!

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