Recent content by Lexcomnt

Wow.. That did it. Thanks! I am not sure how it got enabled for greeting1 but I changed it to none and now it is fine.

Thank You! Where can I get the newer software?

I did it through the website. 31.10.14.22 is what it says under system properties. I am not onsite and no one turned the RAD to answer. Thanks!

I have a call pilot 100 attached to a 7.1 CICS. The unit says 2 digit DNs and the CICS is using 2 digit DN's, but while the main greeting (greeting1) is playing, you have to hit 3 digits or you get an invalid exentions. The first digit you type can be any number and then type 21 and it will go...

I have a call pilot 100 attached to a 7.1 CICS. The unit says 2 digit DNs and the CICS is using 2 digit DN's, but while the main greeting (greeting1) is playing, you have to hit 3 digits or you get an invalid exentions. The first digit you type can be any number and then type 21 and it will go...

When the call attendant answers with the greeting, if you hit an extension numberm it tells you it is invalid, but if you type it exactly the same again...it works. Could this be a bad software card? Thanks! Neil.

Thank You. Do I need to enable anything for the RAD at port 30 in case I need to remote in later. I have noticed in the past that ATT especially needs the at least 2 rings for caller ID to work with the different BCMs.

Thank You, Mike. Do I have to program anything with the CICS as far as knowing where the Call Pilot is? Do I program it like 2 extensions and tell it to ring to these?

HI, I am an IT tech who is stuck at a remote site with a CICS phone system that is wiped. I need to enable all phone extensions. I want all 4 lines to only show/appear..not ring. No line pools, just want the first 4 buttons to be the lines/line access. The trunk card has 4 lines and...

Hi, I am lost on this one. The voicemail system works great on our BCM 200 3.7 system, but when you do an intercom call and the person does not pick up on that extension, it never makes it to the voicemail system. IF you call from an outside line and hit an extension, it rings fine and then...

How can I assign the lines to the Line Pool and still keep them listed each as direct access buttons on 1,2,3, and 4? That is my confusion.

I plugged the ATAII into a working extension on the BCM200 system and it did not work..took it to the BCM50 system and it worked fine. I did this with 2 units with the exact same results. Is there a default on the ATAII or BCM that I need to change?

Will the 4 lines still show up for the line access if I do this? So I don't have to add the lines to the pool (181, 182, 183, 184), then assign it as Line Pool A, right?

I didn't think that Verizon used GSM...only ATT and T-Mobile in this area... Did the updates work?

Hi, I have a client who has a BCM 3.7 200 and wants to do something I have never heard of before but swears his other office with a newer BCM 50 with expansion is doing. He has 4 lines which he wants line access to...like the standard square template. He also wants the phone to find an open...