Recent content by kooltech

Hi Tvir1 Thanks for the reply. Unfortunately I'm still a bit of a novice - can you give me more info on how to do this? Thanks

Hi I have a Meridian Opt 11, we are in the process of migrating to a MITEL Voip system. The voip system is up and running - but due to an b###s up no one had arranged for the main line number to be diverted to the new VOIP system number. Service provider is being stubborn - and says this...

Thanks GHTROUT I think I must have an older version as I dom't see 'block message reception'. If i set up an announcement, will the phone still ring, and only go to annoucement on no answer, or will it just go straight to the anouncement? regards

Hi I want to change a user's voice mail set up to stop callers being able to leave messages, but I still want to be able to record a personal greeting. I thought I could do this by changing COS to 'personal' and changing some of the settings. But I can't see any settings that will stop...

Hi firebirdscrambler Thanks for that. Unfortunately................... I need to have a diffrent message for each extension - as we are moving to VOIP and each member of staff is being allocated a new number. So my idea was - individual greeting with details of their new number, but no...

Hi I have an opt 11 runing version 20 release 19. I want to be able to change the set up of the voice mail for all extensions(500) - so the staff can leave a greting - but with no facility for callers to leave a message. Is this possible? And if so how would I set it up? Thanks in advance...

[bigsmile] Thanks working ok now

Thanks guys see below DCNO 1 SDID NO IDGT CDGT 6125 5000 6169 6169 6181 5000 6100 1399 6232 6119 6559 6559 6505 1398 I presume this is what is causing it? how do I delete this for 6181

I set up a direct dial extension using what I thought was a spare number and all seemed to be ok......... But........ if you dial it internally it works fine, but if you try to dial it externally - you are put through to the meridian mail system to retrieve messages. So it would appear that...

Help required one of our attendant consoles (m2250) has 'started' to display a diffrent name as opposed to the normal 'console 2' when they call digital sets. Not sure how this has happened - but how to I check and change it back??

Hi Guys Need your help on this one. I need to update around 120 caller dispplay names on our Meridian opt 11. I have all the updated info on a CSV file. Is there any way I can upload a csv file or copy and paste to speed up the process?? Any help much appreciated

hi i want to be able to test access to voice mail at a remote site. To do this I need to be able to dial in and access the voice mail on extensions from an external number not an extension. Most of our other sites have this facility, but they were set up by someone else, and I'm not sure how...

thanks - got the list printed off. If I want to assign one of the DD numbers to the voicemail ext (7000) how would I do that - and would that allow me to access the voice mail by dialing in externally from another site?

I can't find what the problem is:( i will try deleting the mail box and re creating it......... might help Also I cant figure out how the DD numbers are 'tied' to the internal extension numbers as on this site all the DD are diffrent from the internal extensions (not sure why) Also anyone...

user did not have voicemail before - so I created a new mail box