Recent content by jarruda

Hi sbcsu, I did tried with intercept feature deleted from FEASU and checked that the tested extensions do not had DND enable but event then it keep doing the attendant intercept. Very weird... any other clue?

Hi sbcsu, The trunk have COT 6 for sure, I triple checked it. It could be something else in the Hipath setup as you mentioned since the described Hack above worked as a workaround. I did get traces on the SIP side, there is no signaling being done when the call is intercepted by the attendant...

sbcsu, Thanks for your reply. In fact before posting here I was following the documentation breadcrumb trail and I saw those COT parameters. As you can see bellow, in the COT being used by this trunk (COT 6) none of the "Intercept...." (IIDL,INDG,IONS,ITB,IVAC,IBSY) parameters are enabled...

Found another clue. Looking at the AMO VFGR i found that my Attendant Console Group have the following config: | IS INTERCEPT DESTINATION FOR THE FOLLOWING ITR GROUPS | | 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 | As its impossible to...

Hi, sorry I forgot to mention, this is on a Hipath 4000 system. There is no call forwarding (unconditional, busy or not answered) at all configured on this extension so it might be something else that is getting the external call on both cases and sending them to the Attendant Console.

Hi folks, I have two scenarios (that seems to be related) that I want to change but not sure how to. Case 1: An external call is received by a Trunk Circuit (E1-R2) with a busy analog extension as destination. The analog extensions hear the call waiting tone for some seconds and after a period...

Just for reference, I was able to resolve the issue. It turns out that I was reaching two 15 seconds timer. 1) The first one was in the Cisco GW (that's why trying many changes in Hipath side didn't fix the issue). The configuration to be changed was alert-wait-time (Time to wait for alert...

sbcsu, Here is the result for Comwin/Macro/Retreive System Variant: <HicomLanguage=English DISPLAY-VEGAS:LIST=SHORT,UNIT=SWU&ADS; DISPLAY-VEGAS:LIST=SHORT,UNIT=SWU&ADS; H500: AMO VEGAS STARTED SYSTEM NO. AMO APS NO. START USER STATUS SWU...

sbcsu, Do you have any instructions on how do get those "Hard Disk traces"? I need to check if I have any Assistant working at all and I didn't know that there is another way to trace calls. I did a full debug on the Cisco GW to check this.. and it seems that the disconnect signal is really...

sbcsu, The only way to do the trace is using the Assistant right? Do you think the trace would tell which timer to look for? I saw the doc you sent, it do not cover much of this kind of E1 signalling issue. Regards, Joao Arruda

Hi folks, I'm trying to found a way to resolve the following issue: In a setup with this configuration: -------- ---------- ---------- ---------- | HIPATH | -> | Cisco GW | -> | Cisco GW | -> | Provider | -------- E1 -------- SIP ---------- E1 ---------- When...

sbcsu, Thanks you very much for sharing your knowledge it's very appreciated.

Hi folks, Sorry that this one can be really basic, but I can find the answer for it in the Siemens doc I have. Can someone explain what is the difference between (COS1 and COS2) and (LCOSV1 and LCOSV2) in a station configuration? If I have the following config, when the different settings...

sbcsu, Thanks for your quick reply. I see that using LODR to outpulse the **1234567 would work somehow. The problem is that I have more than 1600 valid PIN numbers, so I can't see a way to make it work for all those numbers. I'm interested in the latest suggestion "Another way would be to...

Hi there, I´m doing an integration of my Siemens Hipath 4000 with a VoIP system. Right now all the E1 connections I have on the Siemens system are connected to the VoIP system using an E1 <-> SIP gateway. While doing this configuration one of the things we look for is to leave the PIN dialing...