Recent content by hotwalker57

Have added Vitural TN in OPT 61, but when adding stn's in OTM receive error? Error: Terminal Number failed validation: using 88 0 00 00

NO, you can upgrade the software on the units. This is what worked the best for me at site. You will need: Small paper clip! TFTP server on your laptop – pumpkin is what I used Ethernet cross-over cable or a hub and two straight Ethernet cables Unit Manager Express v1_1r1_7 Unit Manager...

yes use the CORNET IP. I installed over 30 units at a site in March, very time consuming. I have some docs if needed. You may need to upgrade the software on all the units. Verify software version should be 5.0.2.28 or 5.0.2.31. You can get the latest software updates from the WEB site (not...

Anyone with success in connecting a PLANTRONICS S12 headset system to a OptiPoint phone, without the headset adaptor installed on the phone. It works, but user is required to remove handset before answering or placing a call. Cannot just press the off-hook button on the adaptor. Changed...

After power off, BCM50 not loading. Power cycle several times, still nothing. Any ideas?

That the thing, using CFWD to VM works, but FDN to VM does not.

Have QSIG between 2 systems working fine. Issue is dialing xxxx over QSIG to CISCO, CISCO forwards (blind) back to NORTEL zzzz, zzzzz is set to FDN to callpilot, call never is answered by callpilot. Changed FDN to a DN, also never forwards. Have CLS set to SFA, also Trombone set to NO in RDB?

Worked on this before, unless both procalls are QSIG no caller ID can be passed, sorry. Not sure if 6.5 can run QSIG.

U can use the DIDCR table to 'strip' digits on DID trunks. View your TDCSU for DID circuits, it should referance a DID table via it's SRT table. If TELCO sends 5 digits, you can only have your HP4K recieve 4 digits. NO BIG DEAL. I have several sites receiving 10 digits from TELCO, but only...

Feel your pain. Started with R4 in 78, now working V3. Don't miss "killer" expanders! Thanks for the reply. I'll save a better one for you next time. Enjoyed your responses on the guy with the GUI access issue.

HP4KSME; Have a customer on a HP4K, users 'forward' their phone via station level "#91 xxxx". Once this is activated, can the administrator view and or removed the forwading via the GUI?

Have a customer asking about call tracking in the BCM50, installed several, but never "played" with CDR. I know there are download programs straight from the EM. Customer really just wants number of calls pre CO line into system. Anybody worked this issue before?

thanks HP4KSME for the reply, will not be able to run a report untill Friday, but will try it. Thanks again.

HP4KSME: customers are asking for a report to run to show EXTEN/PEN/DISPLAY NAMES, any good reports via one of these tools?

Post your ACDRT for the group.