@Djangman thanks for the reply. I managed to solve it today.
MAPI Error:
Solved by enabiling Programmatic Access security in Outlook's Trust Center. It was greyed out for me (I am actually the developer, not the sysadmin, hence no administrator access).
Type Mismatch error:
Solved by setting...
Another potentially telling problem I forgot to mention: After the MAPI error occurs, the user is unable to edit the amounts on the Current Cust. Bal. From and To values - the other 3 are still editable at that stage, though.
I have an issue which has made me feel like an idiot, because I can't seem to resolve it. I am at my wit's end. Let's start at the beginning.
1. When trying to print an A/R Statement, using Preview first, the statements print to PDF fine. This is the initial screen with parameters:
2. Then...
Thanks Tuba. I can modify the report for that.
Just a question about that, though - will I get the popup before or after Print is clicked? Because the Delivery Method will be Customer, and they specifically want to exclude the members that paid before a certain date from getting mailed.
My client has requested that they filter the selection via Payment Date - presumably the latest payment on any invoices. Is there any way to achieve this? There is no parameter to achieve this in the preset parameters.
He is - well I do half his work most of the time, but that's another story.
I logged in as ADMIN and it still didn't work. And it is set up via Workstation setup.
I'm trying to get her printing this with all the tools I've got available to me. Thanks for your assistance.
That's not up to me anyway, so my hands are tied. I've asked the techie dude on the company's side when they will do updates already and he said "not anytime soon".
Also, there has to be a specific reason that one user gets this on her own PC only. It can't be inexplicable.
OK thanks. But I would rather wait for an answer as to why the same users with the same version as her are able to print, but she isn't - and that she can print all batches bar this specific one.
Obviously something is different, I need to know what it is.
I appreciate it nonetheless.
Hi
I have one user who has been added to the system since August. She has been printing invoices etc. without problems, including A/R invoices.
Today she's getting the infamous "Cannot open SQL server" on printing a specific batch. She can print any other batch in A/R, but not this single one...
Thanks a lot Ettienne for the advice.
Can this verification of existing client prevent the specific error I posted?
What is odd is that the client has mentioned that she has clicked OK on the error message box, and sometimes when clicking SAVE MEMBER, it goes through.
It is very difficult to...
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