I have an issue which has made me feel like an idiot, because I can't seem to resolve it. I am at my wit's end. Let's start at the beginning.
1. When trying to print an A/R Statement, using Preview first, the statements print to PDF fine. This is the initial screen with parameters:
2. Then, after the user is happy with the preview, she tries to change the Delivery Method to Customer, which is email. Then this error pops up. Please note, I have made sure her default mail app is Outlook, and restarted her PC several times since Thursday. The server has been restarted as well(not that it should make any difference to this particular error, but rather as a resolution to "reset" the error in point no. 3 below):
3. Then, changing Delivery method to Print Destination again to see the preview again, the following error is observed:
This last error can only be resolved by restarting the Accpac server.
System Info - Server:
- Windows Server 2008 R2 Enterprise 64 Bit
- Accpac 6.0A Update 2
System Info - User:
- Windows 10 Pro - 32 Bit
- Outlook 2013
Any advice would be appreciated. Thank you.
1. When trying to print an A/R Statement, using Preview first, the statements print to PDF fine. This is the initial screen with parameters:
2. Then, after the user is happy with the preview, she tries to change the Delivery Method to Customer, which is email. Then this error pops up. Please note, I have made sure her default mail app is Outlook, and restarted her PC several times since Thursday. The server has been restarted as well(not that it should make any difference to this particular error, but rather as a resolution to "reset" the error in point no. 3 below):
3. Then, changing Delivery method to Print Destination again to see the preview again, the following error is observed:
This last error can only be resolved by restarting the Accpac server.
System Info - Server:
- Windows Server 2008 R2 Enterprise 64 Bit
- Accpac 6.0A Update 2
System Info - User:
- Windows 10 Pro - 32 Bit
- Outlook 2013
Any advice would be appreciated. Thank you.