Hi
I have one user who has been added to the system since August. She has been printing invoices etc. without problems, including A/R invoices.
Today she's getting the infamous "Cannot open SQL server" on printing a specific batch. She can print any other batch in A/R, but not this single one. I already copied over the Crystal folder from the server to the user's PC, in case it may have had a corrupt file, but to no avail.
The confusing thing for me: Any other user so far who has tried, can indeed print this batch.
And she can log in on another user's PC with her own account, and she can print it. Just not on her PC with her username.
Do you have any advice for me please?
Thanks in advance.
I have one user who has been added to the system since August. She has been printing invoices etc. without problems, including A/R invoices.
Today she's getting the infamous "Cannot open SQL server" on printing a specific batch. She can print any other batch in A/R, but not this single one. I already copied over the Crystal folder from the server to the user's PC, in case it may have had a corrupt file, but to no avail.
The confusing thing for me: Any other user so far who has tried, can indeed print this batch.
And she can log in on another user's PC with her own account, and she can print it. Just not on her PC with her username.
Do you have any advice for me please?
Thanks in advance.