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Recent content by hellowerld

  1. hellowerld

    Do you need different licensing for IP conference units?

    Hi, I want to install a polycom unit in one of our conference rooms. Basically our building has both analog and IP sets. (2008/1120 etc.) I'm wondering if I can purchase a polycom IP phone and use the IP TN's or is there a special type of licensing required. I know with analog lines, you can...
  2. hellowerld

    Can't call forward out to foreign number?

    Hi, Can you tell me the command to change it? under easy change key 04 scr cfw doesn't work Thanks,
  3. hellowerld

    Can't call forward out to foreign number?

    Okay sorry I dunno how I managed to hit submit twice. I can do north american numbers, but when I try to enter a HK number, I get the busy tone when I hit enter/call forward. Here's the TN: DES 6311 TN 000 1 01 07 VIRTUAL TYPE 2008 CDEN 8D CTYP XDLC CUST 0 ERL 0 FDN 1188 TGAR 15 LDN NO...
  4. hellowerld

    Can't call forward out to foreign number?

    Hi, It appears I cannot call forward to a foreign number
  5. hellowerld

    need to setup forwarding on phantom line

    I actually cant fit the french number in. It returns FTR next line before I finish. ftr dcfw 12 01133444004488
  6. hellowerld

    need to setup forwarding on phantom line

    im trying to forward to a france number.. it's not working. If i forward to a north american, it works fine. Any ideas?
  7. hellowerld

    need to setup forwarding on phantom line

    thanks everyone. Helpful as always.
  8. hellowerld

    need to setup forwarding on phantom line

    Sorry, how do i remove those exactly? I tried in easy change and it didnt seem to work. "xcfw 4 x dcfw 4 1188 x FDN 912345678
  9. hellowerld

    need to setup forwarding on phantom line

    Hi, I need to disable call forwarding to voicemail (x1188) and need to call forward to an outside line. Can someone have a look at this profile and tell me what needs to be changed and the commands to change. Thanks, PT0000 REQ: prt TYPE: dnb CUST *** REQ: prt TYPE: tnb TN 96 0 1 0 DATE...
  10. hellowerld

    can't call 1-800 numbers? on 2008 set

    Sorry it was a mistake on my end, apparently "2" has no profile set to it.
  11. hellowerld

    can't call 1-800 numbers? on 2008 set

    trvlr1 (TechnicalUser) - The 2/3 is for the first 3 numbers before the extension. (ie. having 2 means the phone number is 234-5050, having 3 means it's 238-5050) New Postocruz (TechnicalUser) - Can you let me know how to check/what im looking for? I'm not too familiar with this system. Thanks
  12. hellowerld

    can't call 1-800 numbers? on 2008 set

    The NCOS/TGAR is the same as a working set. I am dialing 9 before i dial-out. I don't know how useful this is, but here's the TNB of a working and non working set. NON WORKING ========================= TYPE 2008 CDEN 8D CTYP XDLC CUST 0 ERL 0 FDN 1188 TGAR 15 LDN NO NCOS 6 SGRP 0 RNPG 0...
  13. hellowerld

    can't call 1-800 numbers? on 2008 set

    *prior to the change I was able to do it. all I did was key 00 scr extension
  14. hellowerld

    can't call 1-800 numbers? on 2008 set

    I seem to be having an issue. Originally I changed the extension on a 2008 set. I was able to dial out, dial in fine. I but I could no longer dial out to 1-800/888/866 numbers it looks like.. Prior to the extension change I wasn't able to do it. After I just used 'out' on the TN and copied a...

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