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Hi, I want to install a polycom unit in one of our conference rooms. Basically our building has both analog and IP sets. (2008/1120 etc.) I'm wondering if I can purchase a polycom IP phone and use the IP TN's or is there a special type of licensing required. I know with analog lines, you can...

thanks

Hi, Can you tell me the command to change it? under easy change key 04 scr cfw doesn't work Thanks,

Okay sorry I dunno how I managed to hit submit twice. I can do north american numbers, but when I try to enter a HK number, I get the busy tone when I hit enter/call forward. Here's the TN: DES 6311 TN 000 1 01 07 VIRTUAL TYPE 2008 CDEN 8D CTYP XDLC CUST 0 ERL 0 FDN 1188 TGAR 15 LDN NO...

Hi, It appears I cannot call forward to a foreign number

I actually cant fit the french number in. It returns FTR next line before I finish. ftr dcfw 12 01133444004488

im trying to forward to a france number.. it's not working. If i forward to a north american, it works fine. Any ideas?

thanks everyone. Helpful as always.

Sorry, how do i remove those exactly? I tried in easy change and it didnt seem to work. "xcfw 4 x dcfw 4 1188 x FDN 912345678

Hi, I need to disable call forwarding to voicemail (x1188) and need to call forward to an outside line. Can someone have a look at this profile and tell me what needs to be changed and the commands to change. Thanks, PT0000 REQ: prt TYPE: dnb CUST *** REQ: prt TYPE: tnb TN 96 0 1 0 DATE...

Sorry it was a mistake on my end, apparently "2" has no profile set to it.

trvlr1 (TechnicalUser) - The 2/3 is for the first 3 numbers before the extension. (ie. having 2 means the phone number is 234-5050, having 3 means it's 238-5050) New Postocruz (TechnicalUser) - Can you let me know how to check/what im looking for? I'm not too familiar with this system. Thanks

The NCOS/TGAR is the same as a working set. I am dialing 9 before i dial-out. I don't know how useful this is, but here's the TNB of a working and non working set. NON WORKING ========================= TYPE 2008 CDEN 8D CTYP XDLC CUST 0 ERL 0 FDN 1188 TGAR 15 LDN NO NCOS 6 SGRP 0 RNPG 0...

*prior to the change I was able to do it. all I did was key 00 scr extension

I seem to be having an issue. Originally I changed the extension on a 2008 set. I was able to dial out, dial in fine. I but I could no longer dial out to 1-800/888/866 numbers it looks like.. Prior to the extension change I wasn't able to do it. After I just used 'out' on the TN and copied a...

Hi, Can someone outline the steps I should take to do this? I know how to program it so the phone just gets the all the information from the server once you enter a TN in. How do I make it stick to the phone? Thanks in advance

Thanks pcat200. That did it for me (:

ive gone into application builder once, i know how to use callpilot somewhat. Not sure at all about meridian mail? Is that a app on a server or app i install similar to application builder?

Hi I'm not too familiar with how queues work but let me give an explanation of the scenario. A user gets forwarded to a queue. ie. x1444 A automated voice comes on, says select 1 to goto help, select 2 to goto billing. When the user selects 2, it will go into a queue of like 5 lines where...

Thanks, that fixed it.