Recent content by Gigaic

Thanks Burt.

Hi Burt, That is already done if you look at the 4th line from the bottom of my posted config. Now, I do have support people accessing the local machine (192.168.1.2) over the internet. I have given them the password and outside IP address (41.204.56.251). How do I restrict access from their...

I need help please. I need to restrict remote vpn access to a lan-side server (192.168.1.2 natted to 41.204.56.251). At the moment any IP address from the internet can access the server once the person knows the nat ip and the password. How do I allow vnc access only to IP address...

Could someone pls tell me the maximum # of ISDN PRI cards an option 11c with surivable cabinets can be configured for? Thanx

Thanks Guys. I will try them and get back to you.

I have a Polycom SoundStation VTX 1000 configured as an analogue phone on an Option 61C. It works fine when all participants are in the same room, however, I need to use the conference facility on that phone to conference other participants not within the room (extensions or trunks). Any advice...

ACOD gets displayed on M2250 when a call arrives. How do we hide this? Some staff have to sit at console from time to time and see ACOD and use it to bypass restrictions on their phones. Thanks

CallPilot system on option 11C does not tell date/time message was left. It used to tell previously. Any idea what could be wrong? Thanks

yykroon, I have changed the script with yours, however I am still getting the CLID problem. djwht, I will try the CDP tomorrow to see if it helps. Any idea how I can stop the CLID table information from replacing the customer's number? Thanks for the help. George

Thanks yyrkroon. I am pleased to hear that you will take a look at the script for me today. I eargerly await your response. Thanks again. George

In both cases, calls leave sccs via route call command. This is the script which routes excess calls during the day and all calls when agents are gone home to another location (note labels A & B just put in for clarity): IF NOT QUEUED THEN /* A */ ROUTE CALL...

Thanks djwht. I checked 87xx and found they are the DNs of LSE1 channels. Calls go to an IVR first before rerouting into a queue if they wish to speak to an agent. If I want to just allow the CLID that came with the call (customer's number) to go all the way through to the off-site (Asterisk...

Hi djwht, Here is the CLID (11257 definetly comes from here, but not sure where 87xx comes from): REQ: prt TYPE: clid CUST 0 SIZE 10 RNGE INTL 233 ENTRY 0 HNTN 11 ESA_HLCL 257 ESA_INHN NO ESA_APDN YES HLCL 257 DIDN YES HLOC LSC CLASS_FMT DN...

Captain, what you are saying makes sense. What djwht said is more likely the problem and I need some help with that. I programmed a route (11) with acod 111 and configured 2 ISDN PRIs (60 channels) into that route. The asterisk where I am routing calls to is expecting 3001 and hence when I...

I am using IF OUT OF SERVICE ... However, I had caller ID displayed on the PRI link while agents were logged in, eg (all numbers start with 27) DCH 13 UIPE_OMSG CC_SETUP_REQ REF 00005835 CH 3 26 TOD 8:26:16 CK FE71CAD9 CALLING #:276542273 NUM PLAN: E164 TON: NATL CALLED #:3001 NUM PLAN...