Recent content by gbiddlecombe

in server manager in administration / backup, I tried a backup to desktop. still fails.

It is an EX controller.

Looks like the override database audit alarm and backup alarm commands dont work in 3300 10.1 Any commands replace these? I've got a system with the Audit Failure and Backup failure alarms.

http ://10.90.1.5:8096/event/softkeypressed/?ip=10.90.1.2&keyname=GuestServices space added after http to prevent hyperlinking Parity Technology Solutions

Update This was solved after much search in the COS and Trunk settings. It was apparently set up as a T1 not a PRI. Thanks for the help.

URL Line Key This is the first time I've seen this. On a clustered system (2 controllers) for hospitality, I understand you can't have a guest services button. On this property on the front desk phones they have a key programmed for Guest Services as a "URL Line" with the following string in...

Valmagules correction T-1

Hotel property R6.0 SP3 Incoming calls can be answered and placed on hold fine. Outbound calls however, when placed on hold, immediately disconnect. Also tried creating a hold button on the 5330e phoneset, and same issue. I have checked the CoS for the trunks (PRI) and the Admin phones. Hold...

I followed this thread to create the "solution". "SX200 ICP>Ring Groups, Multicall App and Personal O/G Keys" The customer wants to be able to answer multiple calls from their extensions if the front desk is busy. I created the phantom extension and added Multi Call keys to the extensions. I...

But not in the phone itself? Stream Technologies StreamUtah.com

I can go into the phone book, but we cannot enter personal speed dials. Is there a way to enable speed dial/ personal directory for the users? Stream Technologies StreamUtah.com

The base setup for the Mitel 400 includes one 6873 IP phone with one PKM. Since the Operator and Hospitality check boxes are in the permission sets, one can use two or more 6873 phones as consoles at the front desk correct? George Rimrock Telecom Svcs www.rimrockts.com

How do we go about adding Allworx to the list of phone systems in the wiring closet category? Thanks! George Rimrock Telecom Svcs www.rimrockts.com

Trying to convert greetings for a customer who wants to get off VMPro and go to Embedded on both sites. TekTips, being the great resource it is helped me figure out that I was trying to convert files in a bad version of manager. I downloaded 9.0.9 and was able to convert the files and upload...

So I ended up pulling the SD card, formatting and recreating the card using 9.0.10 and restored the programming. That seems to have taken care of the user's voicemail passwords disappearing issue. But I am still having a problem with the password on the SMTP settings used for Voicemail to email...