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http ://10.90.1.5:8096/event/softkeypressed/?ip=10.90.1.2&keyname=GuestServices space added after http to prevent hyperlinking Parity Technology Solutions

Update This was solved after much search in the COS and Trunk settings. It was apparently set up as a T1 not a PRI. Thanks for the help.

URL Line Key This is the first time I've seen this. On a clustered system (2 controllers) for hospitality, I understand you can't have a guest services button. On this property on the front desk phones they have a key programmed for Guest Services as a "URL Line" with the following string in...

Valmagules correction T-1

Hotel property R6.0 SP3 Incoming calls can be answered and placed on hold fine. Outbound calls however, when placed on hold, immediately disconnect. Also tried creating a hold button on the 5330e phoneset, and same issue. I have checked the CoS for the trunks (PRI) and the Admin phones. Hold...

I followed this thread to create the "solution". "SX200 ICP>Ring Groups, Multicall App and Personal O/G Keys" The customer wants to be able to answer multiple calls from their extensions if the front desk is busy. I created the phantom extension and added Multi Call keys to the extensions. I...

But not in the phone itself? Stream Technologies StreamUtah.com

I can go into the phone book, but we cannot enter personal speed dials. Is there a way to enable speed dial/ personal directory for the users? Stream Technologies StreamUtah.com

The base setup for the Mitel 400 includes one 6873 IP phone with one PKM. Since the Operator and Hospitality check boxes are in the permission sets, one can use two or more 6873 phones as consoles at the front desk correct? George Rimrock Telecom Svcs www.rimrockts.com

How do we go about adding Allworx to the list of phone systems in the wiring closet category? Thanks! George Rimrock Telecom Svcs www.rimrockts.com

Trying to convert greetings for a customer who wants to get off VMPro and go to Embedded on both sites. TekTips, being the great resource it is helped me figure out that I was trying to convert files in a bad version of manager. I downloaded 9.0.9 and was able to convert the files and upload...

So I ended up pulling the SD card, formatting and recreating the card using 9.0.10 and restored the programming. That seems to have taken care of the user's voicemail passwords disappearing issue. But I am still having a problem with the password on the SMTP settings used for Voicemail to email...

I HAD an issue with Embedded VM users passwords getting cleared out in R9.0.9. I upgraded the system to 9.0.10 and have not gotten any complaints of user passwords getting cleared but now my SMTP settings password is getting cleared out. I can set it, save/reboot and open the config it's there...

I have not seen a patch on Support.Avaya.com but am going to download the latest release 9.0.10 and see how that goes. Rimrock Telecom Svcs www.rimrockts.com

NYSTECH yes 9.0.9 and the user VM passwords are randomly resetting. I will look for that patch. Thanks! Rimrock Telecom Svcs www.rimrockts.com

For some reason my customer with R9.0, Passwords are getting randomly reset. They do have VM Pro but the password is set and seemingly cleared from the config. I have changed the password in case someone is messing with me... But no explanation. Rimrock Telecom Svcs www.rimrockts.com

New IP Office R9.1.4 installed in basic mode with 3920 cordless phones on the ETR card. If a call is transferred to the cordless extensions they can answer but gets no audio. Thanks in advance for your help. George Rimrock Telecom Svcs www.rimrockts.com

For some reason I can't log into the IP Office (9.0.9) from Manager 9.0.9 and then Manager was upgraded to 9.1.4 while troubleshooting. I am able to log into system status. I am trying to log in to Manager using the VM Pro computer. I am able to log in using manager from my laptop 9.1.4. I keep...

No errors... just sat there. I went ahead and recreated the card in 9.1.4 and same issue. Recreated it again in 9.1.4 WITHOUT using the laptop for anything else until it completed, and now it allowed the change from basic to ip office. First time it's done that. So I guess I fixed it. Rimrock...

Just recreated an SD card to 9.1.5 and then placed it in the IP500V2. tried to change mode but the IP 500 just would not take it. Tried rebooting the IP500 and still noting. Tried first with Administrator/Administrator, then tried with Administrator/password. Nothing. This is the first try at a...