Recent content by dcs9150

HI have had to create a "marriage" of 2 systems for a client we have users CF'd to shortcodes that dial a number ie. 8001 Dial 778###1234,,1,2580 LG 54 If this short code is in the forward tab of 2580 it works if you dial from external and go through the IVR if you dial from an internal...

HI All, we have a site with an SBC and an IP500V2 and an applications module running 10.1 we have talk path between and in and out with remote users utilizing one-x mobile and communicator. voicemail messages and prompts though aren't heard, can see system responding. initially thought it was...

Thanks Westi, Not sure why i didnt think VPN? probably because both sites are int he same subnet, will get one changed. thanks,

Hi we have 2 sites we are connecting via a SIP Trunk. i know advanced networking will have additional features but just looking for the odd call to be connected. both sites are on 10.1 SP3 and have SIP trunks with a carrier both IPO's are using an internal IP x.x.1.x the issue we are having...

Thank you mredha! we didn't have the public IP in the B1 Network. [2thumbsup]

HI, we have a client where we have an SBCE installed as they are using remote apps, and have an issue if we forward ports from the outside to the SE, communicator and OneX mobile work. if we forward 5060 and the RTP range (leaving the rest going to the SE) to the B1 of the SBCE we can login...

Amriddle01 i agree but at least the client is up! i will forward the carrier the port info again for the SCN. its still a bit of a ticking time bomb i would say! thanks for the advise

thanks teletechman. changing to websocket fixed the issue!

thanks teletechman will try that

Hi thanks for the feedback. release is 9.1 before we use wire shark which has never been my friend i think we will schedule an time with the client when we can reboot and try recreating the SCN i will update when that is done with the result thanks!

Hi we have run into an issue where one of our multi site clients is changing carriers at site B they have started the migration and replaced the router. now as an outcome site B can call A but A can't call B across the SCN. when asking the carrier they are saying they are not blocking, yet it...

Hi we are having an issue where XIMA is unable to get the DNIS info from an SE SE is 9.1.3 and we are using SIP Trunks, there are no other chassis or lines in the info below you can see the SMDR stream shows the DNIS as 6045381111 which is what we are wanting to see in the Xima reports...

The VM SE has SIP trunks connects to the IP500V2 with the Websocket Trunk previously IP500V2 had the SIP Trunks on it and it worked fine

HI Having an issue at a site that we migrated to a VM SE the site has an IP 500V2 with expansion modules and a phone 16 there are a few fax machines on the Phone 16 that are not transmitting receiving properly. has any one had experience with that issue? thanks in advance

We sorted it out upgraded one x to 10.0.4 and it works!