Recent content by cnyamukondiwa

HI, Just click on the drop down arrow and select SIP You have to specify the system start port and and number of trunk ports Also check your IP trunk licenses under feature activation Apply and this should ok

Dear Colleagues, Anyone who could have had this challenge before who can assist. Thanking you in advance. Best Regards, Cleophas.

Dear Colleagues,, I write seeking your assistance regarding and SV9300 hotel system failing to display the guest names on the either digital phone for the operator IP phone for the operators. The funny part is that the guest names displays on the Business Connect. Admin extensions also display...

Dear Colleagues, I am having a challenge with standard SIP phones failing to register on SV9300. The SIP extensions are used for VMS and room status functionalities. I did a Wireshark capture and I am getting error message 401 for the SIP Register. The phones have been working before, but for...

Dear Colleagues, May you please assist with the challenge I have on SL2100 which is not giving a busy tone or VRS prompt on any busy extension. I tried to upgrade the main software to the latest version, but still it didn't work. Any suggestions on how to fix this. Thanking you in advance. Best...

Dear Colleagues, May you please assist me with challenge I have whereby a checked out extension does not clear the message. There is a 3rd party middleware that caters to the check-in/check-out Thank you in advance for your usual support. Regards, Cleophas.

Good day, Thank you for the feedback. I will try that and will update accordingly. Best regards, CM

Dear Colleagues, I am seeking your assistance with regards to an InDECT system on SV9100. Below is whats happening. 1.After installing the InDECT app and activating the Access Points AP400, all the access points become active. 2. When you now click any of the access points IP address , in order...

Dear Colleagues,, May you kindly assist me on the InUC WEBRTC video conferencing which I am having a challenge with. I have done all the configuration according to the V2.9 manual but it seems not to work. Cant connect if I try to connect using the PABX IP address on chrome. As I put the...

Dear Colleagues, May you please assist me on how link PRTA-E1 card to PSTN interface using UTP between modem and PABX and Fibre to the PSTN service provider. The challenge we have is that the physical link is not coming up. Best Regards, Cleophas

Dear Colleagues, May you kindly assist how we can resolve the issue of incoming lines ring tripping after only two rings. The problem started when the local land line service provider changed to Huawei. Thanking you in advance. Best regards, Cleophas.

Hi Belevedere, Thank you very much for the feedback. Best regards, Cleophas.

Dear Colleagues, May you kindly assist me on how to upload ON Hold File on SV8300/SV9300 for marketing purposes. Thanking you in advance. Kind Regards Cleophas

Good day, I have checked the licensing and found it ok b I did an upgrade but the date and time is still wrong I tested the RTC battery and its charged up with 2.95V. Attached are the snap shorts for the errors. I am in the middle of integrating and this has affect me. Thanking you in advance...

Hi Belevedere, Its on SV9100 Software version 8.00.59 Thanking you in advance