I am looking for a solution. I have a situation where a dept is looking to have a distinctive ring for only 1 of the 4 lines coming into the department. They are on a NORTEL MICS. Suggestions?
I received a call from one of our departments that have a MICS and they are experiencing a strange problem. They have 2 numbers assigned to their specific department. Occassionally, when call comes into the numbers, it is being routed to a third number in an unrelated department in the same...
Is there a lockout fuction in the FastRad that does not allow a connection if an incorrect passcode is entered 3 times? If yes (as I expect) does anyone know the length of time for the reset? Also, is there any way around this, perhaps a reset?
Thanks!
I agree. I have asked him to log his access to the vmail system. I will compare to CDR and see the results. I expect as you, user error.
Thanks for your guidance.
I have looked at CDR info. It tells a different story than that of the user. Below is the CDR info, I am sorry it is soooo long. I ended with the access that was recorded. Thoughts?
***** 25 FEB 08 10:40:35AM
SMS:(SESSION MODE SET)
Port: 1B Mode: 1 Box: 8249
AppID: 0
|
***** 25 FEB 08...
Ken - Apparently this has been reported a few times over the past few years, but the latest incident occurred to one of our techs. He indicated to me that he had check voicemail both Monday and Tuesday. On Wednesday, he had 16 new messages, over half from Monday and Tuesday. Our OCTEL is...
Our OCTEL 250 software 3.11.05-1 is delivering messages late at random. This is not an everyday thing. It also does not seem to be patterned to specific vmail boxes. Any thoughts from the group would be great!
I am trying to TELNET into our OCTEL 250 with little luck. I did see a thread that seemed to give some direction, but I have further questions. I use Mailbox Manager that I currently have connected through a modem connection. Now, I have been asked to connect through our lan. Currently, I...
This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
By continuing to use this site, you are consenting to our use of cookies.