Recent content by Blow83

I have a strange one. The user wants to be able to take themselves in and out of groups but when they go to oneX portal, (using any web browser or the Windows App,) and into agent control it says that the "agent is not part of any group." This is happening on two systems both are on 10.1 with...

Can anyone help???

HI All, I'm having issues with scheduled conferences. Everything seems to work most of the time. The main issue is when the conf does the auto call out, all that happens is a beep for the password, and this is all the time. This is weather i have the >REQUESTPIN Node enabled or disabled. Im...

Thanks. Had one of them moments were i couldn't see the wood for the trees.

Has any one managed to divert an Incoming SIP call back out on the same SIP registration. I can get the call to make but no voice thread940-1755453

OneX portal for IPO. I was using internet explorer but am told its the same in Chrome

Hi Guys, I have an Issue with OneX Portal and it not showing the name of the hunt group that is rung. A call comes in and say rings "Sales." On the phone display its shows the hunt group name but, within OneX Portal it shows just the number and the name if in the directory. HELP!!

All password were changed and none default

Hi IP Guru, we are the maintainer (I take your point on being competent. This has been sorted last time they was hacked.) So sign of inbound calls only outbound.

HEEEELP! We have had the same issue. There are no ports open for phone manager, Softphone or OneX. The only thing is the I think the hackers have a copy of my config from a previous hack. They are using an extn that is already in use (205) the reason I know this is because we have call...

Dear All, I have had a couple of customers that have had there SIP accounts hacked. It has taken me a while but I think I know how they did it. They are using the external IP address to get to the system (maybe by Nat/port forwarding.) They are logging into manager using any default accounts...

I have had the same issue but with VOIP Unlimited. It has happened to 3 different customers. I have changed the passwords on the system disabled all the unused accounts and turned DOS on the Draytek routers. My advise to all would be make sure you don't leave any unused accounts enabled and...

I am having the same issue I have done all this but still doesn't ring my mobile/cell phone. When i have SSA open it doesn't show another call out. I can ring from my mobile/cell phone to an extn, so i know my number is correct

see link for Pic of VM pro http://www.mediafire.com/?wmr2uyz5o0zx575

Hi The best way as she has a personal VM box, would be to setup a group with reception in it and setup Announcements. Then in VM Pro setup in the hunt group you have just created, Queued to setup AA menu