Recent content by blantonwh

I went back in a looked and I figured out that we are using ACD in the 5000 range. The revert dn for the boss was 5029. I removed that and all forwarding by pressing 0 has been stopped. I was wondering if there is anything in the ACD where you can change the number key from 0 to something else...

I went back and reviewed the mer mail and found that we have ACDN being used to revert. 1. How do I review ACDN options? 2. I know I can remove the revert dn from the mer mail and eliminate this from being a problem, but 3. Is there a setting that I can change to make this function not work...

I have looked at the meridian mail but nothing is like that in the revert dn section. She has two other extensions listed but neither correspond with the site president. I am going back and checking again right now. thanks Network Administrator and PBX Administrator (Newbie) Blanton Triumph...

More detail of scenario --- Secretary and president both have 2616 sets. Network Administrator and PBX Administrator (Newbie) Blanton Triumph Group

I have a request from the site president and I need clarification on where the option is located so I can make changes to it. The president's secretary receives a call from outside line while away from her desk, message service picks up, the caller has learned that if they press 0 they are...

Yeah, I know that you can't upgrade the pbx, they are looking at keeping the pbx for all shop users and installing a CCM for about 25 exec. and admin users in the front office. Then implement more over the years. But as I said that was 1 meeting 6 months ago and nothing else has been said...

Thanks for the information Nessman. A: I agree this forum isn't a substitute but I can get the information in layman's terms and understand it better. B: I have pleaded, prodded, yelled and written analysis on loss of the phone system; however, the management will not incorporate VOIP in the...

Nessman: A. I'm not in over my head as it was fixed a week ago but the suggestions being made weren't exactly clear due to my questions asked. Too many questions in original thread and not detailed enough to elaborate what I was looking to accomplish. B. I work for a company that will not...

Okay, That solution worked and I learned something new in the process. Also, Can anyone clarify if there is a such thing as a digital cordless set for Meridian 51C version 1711 rel 21? Thanks again for all the help Network Administrator and PBX Administrator (Newbie) Blanton Triumph Group

Okay, I was able to create the TN's with the same DN. I got it working at my pbx so now I am patching the pair from TN to 110 block over to the bldg and will be testing the setup soon. This is the solution I have been looking for but I didn't have the knowledge yet to complete it. Thanks...

GWEBSTER, The user would be fine with only one call at a time being he is the only user of that phone. I do realize it ties up two DN's for 1 phone user but that is fine as I have many leftover at this point. But I also like your solution with the CLS MCRA. I am going to configure that and test...

I am a network administrator and understand cabling, pairs and what you are telling me to do. I have configured the analog on the analog TN's on a analog card. However, I am trying to do this with the same DN on both the analog and digital set. Your solution gives me two lines and two DN's. I...

Would this be a solution? I create the TN 4 1 1 1 for the analog 500 phone DN 4502. I then create TN 4 1 1 2 for the digital 2616 phone DN 4503. I then apply key 01 scr 4502 on the 2616. I will have 2 pair on the same cable that I can utilize at the pbx to the bldg then break out the cable at...

I am still unable to complete my task. Johnthephoneguy, I must not be understanding how to complete your suggestions. I am working on a 51C version 1711. I set the user up with a 2616 and his current DN4502 and everything works properly on that particular cable. I now attempt to configure an...

Okay, I follow your logic and it's rather simple in my mind. Also, I understand the TN's and differences in analog and digital ones but I know the experts out here in this forum know all kinds of tricks and techniques to accomplish something. However I don't believe we have a full solution...