Recent content by BK5426

Afternoon All, Having an issue between 2 system within my building was hoping for some help. Currently Nortel user dial 4 digits some call center were convert to new I3 system which use 7 digits. to avoid having Nortel user dial 7 digits for 60 people i set up a route that goes to the i3...

Call comes in through a PRI and also leaves through the PRI via call pilot.

Hey all. I have a strange sitution i am try to resolve. I have a small office in virginia using POTS lines. Anyone calling that office main line is forwarded to the Houston office Call pilot Application Builder handles the call if option 1 2 3 are hit they roll back to Virginia. However...

inuity audix

All, Hello I am having an issue connection to the voice mail via procom plus. I called Avaya and the can connect and login. I sure something in my settings is off but when i reach the interface i do not get prompted for login then i lose connection after a minute. Can anyone assist. Thanks

CRMN0001 High Call Register usage; Pcnt Used= p, Num Used= x, Num CR= y More than p percent of the call registers (CRs) allocated in the system are in use. There are y CRs allocated and x of them are in use. This message prints when the number of call registers used is greater than or equal to...

HEY All getting this error message understand what it is saying i just am not sure how to correct. anyone ever see this before its a first for me. Thanks

I am on the second level password. is the command right

Hey all i dont have admin books but i thought to change the time on option 81c you go to ld 2 stad day month year hh mm ss 25 09 2013 16 00 00 ? I keep getting error message any input thanks

That did thanks much G

only getting the prompt to add name ld 20 REQ: chg TYPE: 2616 TN 24 1 10 11 ECHG yes ITEM key 0 scr 8421 HNT FNA MARP CPND VMB KEY

ghtrout, hey bud ok all the programing in the cls is the same i guess i need to try to do it line for line. How do i get to dnri dnro prompt. Thanks

All sets are 2616 I will look at this now and update thanks for the info.

Hey All, I recently was ask to change the ring tone on 6 phones. thought it was simple as change to cls DRG x however 3 out of the 6 changed the rest didnt. Is the something else that might need to be change within the cls to allow for the change? Thanks

Thanks all i will be moving the cross connects. Thanks