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Caller ID

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BK5426

BK5426

Technical User
Jun 19, 2013
35
US
Hey all.
I have a strange sitution i am try to resolve. I have a small office in virginia using POTS lines. Anyone calling that office main line is forwarded to the Houston office Call pilot Application Builder handles the call if option 1 2 3 are hit they roll back to Virginia. However they can not get the caller id of original call. Is there something in the Option 81 i have to change or in the call pilot. Its not that big of and issue but was wondering. Thannks
 
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Only way to get the CID is ISDN-PRI

OLD ROLMEN WORKING ON NORTELS AND AVAYA
 
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Call comes in through a PRI and also leaves through the PRI via call pilot.
 
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