Recent content by billyh7

Just migrated customer from Avaya to Cisco. Paging was working fine in Avaya with a Ground Start Trunk group. Configured Cisco VGW with GS analog line and I can't get it to work. I changed the Bogen PCM2000 to Loop Start and reconfigured my Cisco analog port to Loop Start and still not working...

I figured it out. When I created the template it was creating soft keys automatically even know I didn't have any programmed. So there were duplicate buttons. I went into the template and deleted and changed the soft key buttons around and it worked. Thanks for all your replies.

Thanks for your reply. I can duplicate station with the extension I made the template to import from so that doesn't make any sense to me?

BUTTON ASSIGNMENTS 1: call-appr Auto-A/D? n Rg:r 5: brdg-appr B:2 E:1201-231-0422 R:r 2: call-appr Auto-A/D? n Rg:r 6: brdg-appr B:3 E:1201-231-0422 R:r 3: call-appr Auto-A/D? n Rg:r 7: aut-msg-wt Ext: 1201-231-0422 4: brdg-appr...

I'm trying to Import 200 6424D+ and I'm getting this error. I created a station. I then created a template of that station. I hit import data and pick that template. Error- button type does not meet min or max requirements Software Version- R015x.02.1.016.4

I'm going to have their name in a announcement in the PBX and after that I just want to have it drop off into the Mailbox with just a beep. Its a complex setup with multilingual languages.

There has to be a way in the Call Application set up I would think?

Tried that but the mailbox keeps saying nothing to approve.

Is there a way to set up a mailbox so there is no greeting and it just goes to the beep? I'm trying to set up a vector that plays all the announcements then drop the caller into Voice mail and just hear the beep so the customer can leave a message.

No they are using e911. It is using the caller DID to get the address from the Verizon E911 database. These are Verizon SIP trunks. The issue is that the DIDs are in a different rate center in Verizon. We just moved these DIDs from the old location to the new location. When users are calling...

Is there a way to out pulse a different ANI when just dialing 911. I don't want to change the ANI for all calls just when users dial 911?

Is the Avaya 9806 supported in the IP Office

I have 10 Users and I'm trying to set this up. If the extension is not picked up you hear “Thank you for calling you have reached the voice mail of (Employee)” Then you hear For English press 1 for Spanish press 2 for Portuguese press 3 Depending on the language they select, they...

when you call one of the 3 CO lines it says calls being transferred to receptionist extension 10 not available

why are all 3 co lines turning red when I call my main number then it says transfering to receptionist 10