If using Windows PC as your Manager you can have Windows start up playing any audio MP3 out of the PCs audio port and into the IPO. You can play hours or music and if the PC shuts down you can have the power setting on the PC set to auto start up upon power failure.
For example I just got a call from a assisted living center that switched to FIOS when that happened their entire VOIP went down. Manager called their of course out of town call center support and was told we only provide the phones and the service and you are responsible for all the rest. The...
I understand that Avaya has a platform on Ring Central. I have heard a lot of customer service and QOS complains about Ring Central over the last few years.
I have even restored clients that use to use the IPO 500 and went to R.S. and asked to be restored back to the old reliable IPO with...
I m considering replacing the 9611 series handsets with the newer J series.
Can you tell me what your opinion is of the 9611 vs the J series?
Thank you
I changed the FNE to 31 and I get dial tone which means it is matching my caller ID number but I still can not break dial tone. Do I need a license of any kind?
Is there a hardware requirement for a PRI using Call Control FNE 00 which allows the user the ability to mask their caller ID number? I can dial into the DID that has the FNE 00 short code set up. I get a dial tone but then I can't break the dial tone for either internal or external. I just...
Hello, We have an IPO 9.1 that has been working ok for years. All of a sudden I can not access the SSA. I can access Manager just fine. I get the below error: "SERVER CERTIFICATE NOT YET IN DATE"
I have researched threads here and tried to delete the cert. and it recreates it with the same...
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