Recent content by ashiq80

we are using IPO 500 v2 with 50 ext. and 1 of them i want to configure his phone or ext. they don't see incoming number on his phone. so please tell me there is any method for this...?

Thanks everyone......specially phonman1970 now i m working with multiple auto attendant.....

1 is already used for specific dept. i can't use 1 for dial by number. I configured # for dial by number but is there any way incoming caller dial only ext number..not like press # then ext number ?

For Example: we are using internal office Ext. numbers started from 101 to 199 and Auto Attendant using 0 up to 9 Like: 0 transfer to 130 1 transfer to 101 2 transfer to 108 3 transfer to 122 4 transfer to 121 5 transfer to 146 6 transfer to 140 7 transfer to 127 8 transfer to 150 9 transfer...

With dial behavior it take tone first then dial number.......but if i set user it going direct bell to user

i m try to configure user button programming but i face issue in group ext. if i set the user with ext it's worked fine and when i set group with group ext then button is not working but if i dial manual group ext. it's worked. so please tell me what i need to do for group button programming.

I tried many thing but not work......

HP Switch VLANs: Data VLAN IP 200.200.200.1 VOICE VLAN IP 192.168.42.1 Both VLAN configured routing. Avaya Phone Set IP: 192.168.42.101 255.255.255.0 192.168.42.1 Avaya IP Office: 192.168.42.10 255.255.255.0 Data PC: 200.200.200.11 255.255.255.0 200.200.200.1 From data pc i can ping to avaya...

i have 2 VLAN on hp procurve switch 3500 with name DATA , VOICE which is configured with routing. now i can ping From data VLAN to voice VLAN (like avaya phone) but i can't ping to IP Office. so please tell me where i need configuration for access.

Mean if sales dept not answer a call and caller want to talk with other dept like finance dept. In this way caller must disconnect a call and call again for talk with finance dept. that's way i want to set a time like 30 sec if user not response then replay A.A

For Example: someone call our office number and after start Auto Attendant he press 1 for our sales dept. if sales dept not answer then call return back to Auto Attendant. mean start again Auto Attendant

Please tell me how can i make setup for No answer call return backup to A.A. if operator or transfer user from A.A not answer a call then call return back to A.A ?????

Thanks AACon....... it's worked now

yes i recorded with *8101 option and i used replay menu greeting also i tried with transfer to auto attendant but still not work.

I got it solution....(Disconnect Clear Time) after change busy tone detection with single frequency. it's worked for transfer user but for outsider caller via Auto Attendant i changed in AA -> Action from Normal transfer to transfer option then it's worked fine now for both side...internal call...