Replay Auto Attendant

[ashiq80]

i configured Auto Attendant with 1 to 10 number and * for replay AA. but it is not working with *

 

[yankblan]

Which action did you put? You need to do transfer to AA:<name of current AA>.

Never encountered a problem with this.

You can also put the fallback extension to the AA; so when timer expires (8 seconds), it will start back again.

ACSS-SME

http://interconnexionsld.ca/

 

[AACon]

Just do a replay menu greeting action...as long as you didn't do something silly like record the greetings in *8101 or something.

-Austin
ACE: Implement IP Office

 

[ashiq80]

yes i recorded with *8101 option and i used replay menu greeting also i tried with transfer to auto attendant but still not work.

 

[AACon]

Do_not_use *8101. Only record with menu options, *8401.

-Austin
ACE: Implement IP Office

 

[ashiq80]

Thanks AACon....... it's worked now

 

[yankblan]

Well, to complete AACon's point, don't use *8101 EXCLUSIVELY, just as the company greeting for business/OOB hours.

ACSS-SME

http://interconnexionsld.ca/