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we are using IPO 500 v2 with 50 ext. and 1 of them i want to configure his phone or ext. they don't see incoming number on his phone. so please tell me there is any method for this...?

Thanks everyone......specially phonman1970 now i m working with multiple auto attendant.....

1 is already used for specific dept. i can't use 1 for dial by number. I configured # for dial by number but is there any way incoming caller dial only ext number..not like press # then ext number ?

For Example: we are using internal office Ext. numbers started from 101 to 199 and Auto Attendant using 0 up to 9 Like: 0 transfer to 130 1 transfer to 101 2 transfer to 108 3 transfer to 122 4 transfer to 121 5 transfer to 146 6 transfer to 140 7 transfer to 127 8 transfer to 150 9 transfer...

With dial behavior it take tone first then dial number.......but if i set user it going direct bell to user

i m try to configure user button programming but i face issue in group ext. if i set the user with ext it's worked fine and when i set group with group ext then button is not working but if i dial manual group ext. it's worked. so please tell me what i need to do for group button programming.

I tried many thing but not work......

HP Switch VLANs: Data VLAN IP 200.200.200.1 VOICE VLAN IP 192.168.42.1 Both VLAN configured routing. Avaya Phone Set IP: 192.168.42.101 255.255.255.0 192.168.42.1 Avaya IP Office: 192.168.42.10 255.255.255.0 Data PC: 200.200.200.11 255.255.255.0 200.200.200.1 From data pc i can ping to avaya...

i have 2 VLAN on hp procurve switch 3500 with name DATA , VOICE which is configured with routing. now i can ping From data VLAN to voice VLAN (like avaya phone) but i can't ping to IP Office. so please tell me where i need configuration for access.

Mean if sales dept not answer a call and caller want to talk with other dept like finance dept. In this way caller must disconnect a call and call again for talk with finance dept. that's way i want to set a time like 30 sec if user not response then replay A.A

For Example: someone call our office number and after start Auto Attendant he press 1 for our sales dept. if sales dept not answer then call return back to Auto Attendant. mean start again Auto Attendant

Please tell me how can i make setup for No answer call return backup to A.A. if operator or transfer user from A.A not answer a call then call return back to A.A ?????

Thanks AACon....... it's worked now

yes i recorded with *8101 option and i used replay menu greeting also i tried with transfer to auto attendant but still not work.

I got it solution....(Disconnect Clear Time) after change busy tone detection with single frequency. it's worked for transfer user but for outsider caller via Auto Attendant i changed in AA -> Action from Normal transfer to transfer option then it's worked fine now for both side...internal call...

i configured Auto Attendant with 1 to 10 number and * for replay AA. but it is not working with *

Thanks it's worked fine after change busy tone detection with single frequency as amriddle told me.(incoming call connected with transferred user by operator). But incoming call via auto-attendant to operator/user have still problem.....if operator/user not answer (continuously coming bell even...

Still same problem after set 360 clear time......

Yes we are using analogue line and disconnect clear time is 500ms , ring persistence = 400ms , ring off max = 5000

when someone call to office number and after run auto-attendant transfer to user....if user is not answer and outsider hangup phone....then system status appear connected blind call and user end is still ringing until user pickup phone. we are not using voice Mail....