Recent content by ahannigan

I have a CM with SES 5.2 direct SIP integration to Microsoft LYNC. When a PBX user calls a LYNC client there is no ring back. When a LYNC user calls a PBX user there is ring back. There was a known issue with 4.x call manager to OCS and no ring back and was addressed with 5.x. Is there a...

Is this converged office or just direct SIP?

Are there instructions for C-1000 5.5?

MEM AVAIL: (U/P): 98841185 USED U P: 5329753 98883 TOT: 104269821 DISK SPACE NEEDED: 109 KBYTES ANALOGUE TELEPHONES AVAIL: 6 USED: 10 TOT: 16 CLASS TELEPHONES AVAIL: 0 USED: 0 TOT: 0 WIRELESS TELEPHONES AVAIL: 0 USED: 0 TOT...

So there is no way to do it from command line? how do i find available 500 phantom Tn's

TYPE 500 CDEN 4D CUST 0 ERL 00000 WRLS NO DN 627 0 MARP AST NO IAPG 0 HUNT 605 TGAR 1 LDN NO NCOS 4 SGRP 0 RNPG 0 XLST SCI 0 CLS UNR DTN FBD XFD WTA THFD FNA HTA ONS LPR XRD AGRD CWD SWD MWD RMMD SMWD LPD XHD SLKD CCSD LND TVD CFTD SFD MRD C6D CNID CLBD AUTU...

Sorry about that. 605 is a CDP entry as a DSC I am looking to have this 500 station forward to that CDP on all calls. Tried going the ACD route but it will not take the called info for the application on the other end.

Have a mixed mode Enterprise voice only and RCC users with pbx integration. calls are processing out with Audio but inbound has no audio stream. any ideas?

Trying to program a 500 station to forward to a cdp or 605 have hunt set to 605 but would like to have it forward before hunting so i tried chg type 500 tn x x x x ftr cfw 4 605 and get and error code sch0355 i thought you could hard forward from programming and not the set itself. Thoughts?

Can you post how your d-channel is set up?

I am working on a CD1000-5.x with a qsig RPI interface to a Audio Codes media gateway into MS OCS. When the OCS user calls out the person they called only see the main listed number i.e 7800 I see on the gateway that the call is being presented to the PBX with the caller info. Here is a trace...

you can have your OCS phone simi ring to your Nortel Ext.

Does anyone have the latest and greatest docs around MCM 4.0 and integration with OCS R2?

Update: I tried running a trace and the info was not that good to compare. What i see if i transfer to a phone with a display is if the transfer is blind i see H4249 If the call is supervised transfer i see the calling ID. So how do i get the console to deliver the caller id on a blind transfer? A

The call flow is as follows. Call comes in and hits an AA inside of Exchange UM, Operator is defined as 5101, at this time the caller can hit 0 and out to the operator. The operator (console) transfers to a user who has a mailbox on the exchange platform and the call fails after 4 rings..if she...