We just installed 11.1 on a brand new control unit and I can't get Monitor to connect. I've tried UDP/TCP with the default password and no password, using HTTP with both the system and Administrator accounts, but it always says "trying to connect to <ip address>".
I went to Manager->File->Advanced->Security Settings. Then System->Unsecured Interfaces and set a new Monitor password there. When I click Save, it prompts me for a username and password. I can use either the Administrator or security credentials here and that makes that dialog go away, but I'm never prompted for a Merge/Immediate/Timed box, which seemed curious.
I tried adding a new user account this way (so I'm not always using the Administrator account) and after saving (again with no Merge/Immediate/Timed dialog) if I connect to the security settings again I can see my new username listed in the left pane, but I can never seem to authenticate using those credentials. This makes me wonder if these changes are actually merging with the control unit.
I've tried rebooting via File->Advanced->Reboot but that didn't seem to make a difference either. Surely I'm overlooking something, but I don't know what.
Maybe worth mentioning is that when we initially were prompted to set the Administrator, security, and system passwords it never took for some reason. We had to go in using the web interface and then we were able to change them from the defaults.
Thanks for the help
I went to Manager->File->Advanced->Security Settings. Then System->Unsecured Interfaces and set a new Monitor password there. When I click Save, it prompts me for a username and password. I can use either the Administrator or security credentials here and that makes that dialog go away, but I'm never prompted for a Merge/Immediate/Timed box, which seemed curious.
I tried adding a new user account this way (so I'm not always using the Administrator account) and after saving (again with no Merge/Immediate/Timed dialog) if I connect to the security settings again I can see my new username listed in the left pane, but I can never seem to authenticate using those credentials. This makes me wonder if these changes are actually merging with the control unit.
I've tried rebooting via File->Advanced->Reboot but that didn't seem to make a difference either. Surely I'm overlooking something, but I don't know what.
Maybe worth mentioning is that when we initially were prompted to set the Administrator, security, and system passwords it never took for some reason. We had to go in using the web interface and then we were able to change them from the defaults.
Thanks for the help