MST trace 1

auskar85 · Aug 24, 2015

I was able to get detailed mta trace. However after entering command clear mst, i am getting empty mta window. I enabled trace analyzer, than mst, set Log mst to yes, but mta window is still empty. Only _____________________________________________________________________________
| |
| M E S S A G E T R A C E R 6.4.5.4 |
| |
|___________________________________________________________________________|

is visible.
What i am doing wrong?

auskar85 · Aug 24, 2015

Calls are coming in, so i should see something on mta.

ZeroZeroOne · Aug 24, 2015

via CM Terminal Emulation:
change mst - set high level configuration
clear mst - clear the trace
enable mst - enable the trace
disable mst - stop the trace
change mst default - set config back to default

status mst - view status
list mst - view raw data, if any

via CM web interface
Diagnostics / System Logs / Communication Manager's Message Trace Analyzer (MTA)

This provides a decent analysis of the MST info.

montyzummer · Aug 24, 2015

you can also do list trace vdn-sta /m ..... the /m will turn on mst tracing then when you hit f3 on the trace it will stop

APSS (SME)
ACSS (SME)
ACIS (UC)

AvayaTier3 · Aug 24, 2015

To elaborate on ZeroZeroOne's reply:

Use "mst" in CM

Code:

NOTE: turn on Log Mst? y
      linux log files /var/log/ecs on hard drive
Trace can be stopped, or not, by count, trigger, command, or Run Time Limit 
Trace Analyzer turns off automatically. If you are trying to use "mta" to 
analyze, you need to make sure the Trace Analyzer is "y" when you display mst

change mst default
Log Mst? y
Trace Analyzer? y
CALL TRACE? y
UID 8C95

change mst default - set config back to default (not tracing anything)
change mst         - set configuration with parameters for your trace
clear mst          - clear the trace buffer in memory
enable mst         - enable the trace (start collecting data - memory and logs)
disable mst        - stop the trace   (stop collecting data  - memory and logs)
status mst         - view status of collection
list mst           - view raw data buffer in memory beginning with first message

Get data and analyze from linux log files /var/log/ecs on hard drive
NOTE: this is historical data from log files when the data was collected. This
      is not the same as the memory buffer in CM before "clear mst"

use web browser -> server maintenance -> system logs -> mta decode

NOTE: pick your window of time based on when the data was collected to the logs

#Get UID for extension

Code:

display internal-data ext-map 1000                                              
Dial Access Code: 1000         
             UID: 00008C95
        UID_TYPE: USER                                    
     User Number: 0 
    Group Number: 0 
      User Index: 35989
    User Mapping: STA_USER, normal station user           
   Group Mapping: Not Applicable

#Setup mst trace

Code:

display mst                                                     Page   1 of  16
                                MESSAGE SEQUENCE TRACE

     Run Time Limit: 99 days      Disable On Buffer Full? n  Generic Filters? n
    Store Timestamp? y                     Start Trigger? n          Log Mst? y
    Message Storage: entire                 Stop Trigger? n   Trace Analyzer? y
                                              Stop Count:
                                               Retrigger? n

     X.25? n       GATEWAY? n          EWT? n  DEBUG BUTTON? n  HW ERROR LOG? n
 ISDN-PRI? n          CCMS? n   SIP Trunks? n         PRECs? n   PROC ERRORS? y
 ISDN-BRI? n        PACKET? n   CALL TRACE? y           BSR? n            IP? n
     ASAI? n       VECTORS? n          CDR? n DENIAL EVENTS? y          BASM? n
      CMS? n VECTOR EVENTS? n          PMS? n  FW ERROR LOG? n
     IP Stations/LSPs/ESSs? y
change mst default                                              Page   7 of  16 
                                MESSAGE SEQUENCE TRACE

Call trace Filter Data: 

   call_p? y dump call records for each stimulus? y
   conn_m? y
    grp_m? y
   serv_d? y
  suser_m? y
   msg_sv? y
   stn_sv? y



  Filter Selection: specific

    UIDs: 8C95     0        0        0        0       
    Mask: FFFFFFFF FFFFFFFF FFFFFFFF FFFFFFFF FFFFFFFF

    UIDs: 0        0        0        0        0       
    Mask: FFFFFFFF FFFFFFFF FFFFFFFF FFFFFFFF FFFFFFFF

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

40 years Bell, AT&T, Lucent, Avaya
Tier 3 for 30 years and counting
[URL unfurl="true"]http://bshtele.com[/url]

kyle555 · Aug 26, 2015

In 6.2/6.3, I've found the internal trace analyzer often gives "nothing" when "list mst" does. You can't specify "today". I find that you have to specify a very precise time range. Something about some data filling up somewhere that the web app decoder doesn't want to deal with.

auskar85 · Aug 28, 2015

Sometimes it is working with no problems. Sometimes even exact time does not help. This is some bug in CM.

auskar85 · Sep 17, 2015

We have problems with disconnecting calls. Call are coming in DS1, and then they are routed to IP phones, which are in other city. I have enabled mst with parameters and took trace with msg-debug button.

change mst Page 13 of 16
MESSAGE SEQUENCE TRACE

IP Station Filter Data

Selection: specific-station Extensions:
Call Control(Q.931/DCP)? y 424
RAS? y 425
H.245? y
Keep Alive? y

change mst Page 2 of 16
MESSAGE SEQUENCE TRACE

ISDN-PRI Filter Data:

Port Type: d-channel Port: 001V316
Call Control? y Incoming Calling Number:
Maintenance? y Incoming Called Number:
Unrecognized? y Outgoing Calling Number:
Level 2 Primitives? y Outgoing Called Number:

ISDN-BRI Filter Data:

Port Selection: specific-ports Bri Ports:
Call Control? y
Maintenance? y
Unrecognized? y
Level 2 Primitives? y

___________________________________________________
How can I tell from this log, where is the problem of disconecting calls? Seems there is no disconnect signal coming.

| |
| M E S S A G E T R A C E R 6.4.5.4 |
| |
|___________________________________________________________________________|
.............................................................................
: :
: Switch: aka :
: Release: R016x.03.0.124.0 Host: MAIN-CM :
: Patch: 03.0.124.0-21172 :
: Full Release String: 6.3.3.0.124-21172 :
: Serial: User: root :
: :
: Request: MST_ALL :
: Issued: 09/15/15 01:30:54 (switch time) :
: 09/15/15 01:30:54 (host time) :
:...........................................................................:
09/15/15
1 01:19:06.622 71 ^^^^^^^^^^^^^^^^^^^^^^^^auto_disable^^^^^^^ GAP.00001
2 01:19:06.621 23 Debugging Hook (7 msg bytes)
| 01 00 0e 00 00 09 3f
3 01:15:59.543 60 4001100f ==> STATUS crv 0_009f (status resp)
D-channel port number: 4001100f
Protocol Discriminator: 08 call control
Call Reference Value: 02 00 9f Origination 009f
Q.931 Message Type: 7d Status
=> CAUSE local pub netwk: 30. Response to status enquiry
=> CALL STATE 0a active |cv active-crv in use
4 01:15:59.523 60 4001100f ==> STATUS crv 0_009b (status resp)
D-channel port number: 4001100f
Protocol Discriminator: 08 call control
Call Reference Value: 02 00 9b Origination 009b
Q.931 Message Type: 7d Status
=> CAUSE local pub netwk: 30. Response to status enquiry
=> CALL STATE 0a active |cv active-crv in use
5 01:15:59.378 62 4001100f <-- STA_ENQ/CL crv 1_009f
D-channel port number: 4001100f
Protocol Discriminator: 08 call control
Call Reference Value: 02 80 9f Destination 009f
Q.931 Message Type: 75 Status Enquiry/Close(1TR6)
6 01:15:59.377 62 4001100f <-- STA_ENQ/CL crv 1_009b
D-channel port number: 4001100f
Protocol Discriminator: 08 call control
Call Reference Value: 02 80 9b Destination 009b
Q.931 Message Type: 75 Status Enquiry/Close(1TR6)
7 01:15:58.547 60 4001100f ==> STATUS crv 0_009b (status resp)
D-channel port number: 4001100f
Protocol Discriminator: 08 call control
Call Reference Value: 02 00 9b Origination 009b
Q.931 Message Type: 7d Status
=> CAUSE local pub netwk: 30. Response to status enquiry
=> CALL STATE 0a active |cv active-crv in use
8 01:15:58.422 62 4001100f <-- STA_ENQ/CL crv 1_009b
D-channel port number: 4001100f
Protocol Discriminator: 08 call control
Call Reference Value: 02 80 9b Destination 009b
Q.931 Message Type: 75 Status Enquiry/Close(1TR6)
9 01:12:51.067 60 4001100f ==> CONN_ACK crv 0_009f
D-channel port number: 4001100f
Protocol Discriminator: 08 call control
Call Reference Value: 02 00 9f Origination 009f
Q.931 Message Type: 0f Connect Acknowledge
10 01:12:50.902 62 4001100f <-- CONN crv 1_009f
D-channel port number: 4001100f
Protocol Discriminator: 08 call control
Call Reference Value: 02 80 9f Destination 009f
Q.931 Message Type: 07 Connect
<- PROGRESS IND local pvt netwk |cv pub netwrk serv local usr, DESTination is non-ISDN
11 01:12:50.901 62 4001100f <-- ALERT crv 1_009f
D-channel port number: 4001100f
Protocol Discriminator: 08 call control
Call Reference Value: 02 80 9f Destination 009f
Q.931 Message Type: 01 Alerting
12 01:12:50.741 62 4001100f <-- PROG crv 1_009f
D-channel port number: 4001100f
Protocol Discriminator: 08 call control
Call Reference Value: 02 80 9f Destination 009f
Q.931 Message Type: 03 Progress
<- PROGRESS IND local pvt netwk |cv pub netwrk serv local usr, call NOT end-to-end ISDN
13 01:12:50.739 62 4001100f <-- CALL_PROC crv 1_009f
D-channel port number: 4001100f
Protocol Discriminator: 08 call control
Call Reference Value: 02 80 9f Destination 009f
Q.931 Message Type: 02 Call Proceeding
<- CHANNEL IDENT a9 83 82 B-ch num 2, excl
14 01:12:50.739 60 4001100f ==> SETUP crv 0_009f <<!
D-channel port number: 4001100f
Protocol Discriminator: 08 call control
Call Reference Value: 02 00 9f Origination 009f
Q.931 Message Type: 05 Setup
=> SENDING COMPLETE (a1)
=> BEARER CAPABILITY 90 90 a3 3.1 kHz audio, 64 kbps, A-law
| coding standard: CCITT
| transfer mode: circuit-mode
| layer 1 indent: layer 1
=> CHANNEL IDENT a1 83 82 B-ch num 2, pref
=> FACILITY inv 128 prof=0x91 invoke: divertingLegInformation2 [ETSI-EN-300-207]
| << divertingLegInformation2 [ETSI-EN-300-207] >>
| value IeRoseAPDU ::= invoke :
| {
| invokeId 128,
| opcode local : 15,
| argument SEQUENCE :
| {
| diversionCounter 1,
| diversionReason unknown,
| divertingNr presentationRestricted : NULL
| }
| }
=> PROGRESS IND 8a 81 <<unrecog loc>>, call NOT end-to-end ISDN
=> CALLING PARTY NUMBER .................................. xxxxxxxxx
| type of number: unknown type
| numbering plan: ISDN/telphny plan E.164/3 |cv ISDN/telphny pln
| presentation ind: presentation allowed
| screening: network provided
=> CALLED PARTY NUMBER ..................................... xxxxxxx
| type of number: subscriber
| numbering plan: ISDN/telphny plan E.164/3 |cv ISDN/telphny pln
15 01:12:22.926 60 4001100f ==> REL_COM crv 0_009e
D-channel port number: 4001100f
Protocol Discriminator: 08 call control
Call Reference Value: 02 00 9e Origination 009e
Q.931 Message Type: 5a Release Complete
16 01:12:22.798 62 4001100f <-- REL crv 1_009e
D-channel port number: 4001100f
Protocol Discriminator: 08 call control
Call Reference Value: 02 80 9e Destination 009e
Q.931 Message Type: 4d Release
17 01:12:22.795 60 4001100f ==> DISC crv 0_009e
D-channel port number: 4001100f
Protocol Discriminator: 08 call control

auskar85 · Sep 17, 2015

Here is another trace from disconected call. Some strange REST messages.

_____________________________________________________________________________
| |
| M E S S A G E T R A C E R 6.4.5.4 |
| |
|___________________________________________________________________________|
.............................................................................
: :
: Switch: aka :
: Release: R016x.03.0.124.0 Host: MAIN-CM :
: Patch: 03.0.124.0-21172 :
: Full Release String: 6.3.3.0.124-21172 :
: Serial: User: root :
: :
: Request: MST_ALL :
: Issued: 09/17/15 12:19:04 (switch time) :
: 09/17/15 12:19:04 (host time) :
:...........................................................................:
09/17/15
1 12:01:04.945 71 ^^^^^^^^^^^^^^^^^^^^^^^^auto_disable^^^^^^^ GAP.00001
2 12:01:04.944 23 Debugging Hook (7 msg bytes)
| 01 00 0e 00 00 09 3f
3 12:00:58.087 60 4001100f ==> REST_ACK crv 1_0000
D-channel port number: 4001100f
Protocol Discriminator: 08 call control
Call Reference Value: 02 80 00 Destination 0000
Q.931 Message Type: 4e Restart Acknowledge
=> CHANNEL IDENT a1 83 9b B-ch num 27, pref
=> RESTART INDICATOR 80 indicated channels
4 12:00:57.970 60 4001100f ==> REST_ACK crv 1_0000
D-channel port number: 4001100f
Protocol Discriminator: 08 call control
Call Reference Value: 02 80 00 Destination 0000
Q.931 Message Type: 4e Restart Acknowledge
=> CHANNEL IDENT a1 83 97 B-ch num 23, pref
=> RESTART INDICATOR 80 indicated channels
5 12:00:57.959 62 4001100f <-- REST crv 0_0000
D-channel port number: 4001100f
Protocol Discriminator: 08 call control
Call Reference Value: 02 00 00 Origination 0000
Q.931 Message Type: 46 Restart
<- CHANNEL IDENT a9 83 9b B-ch num 27, excl
<- RESTART INDICATOR 80 indicated channels
6 12:00:57.888 60 4001100f ==> REST_ACK crv 1_0000
D-channel port number: 4001100f
Protocol Discriminator: 08 call control
Call Reference Value: 02 80 00 Destination 0000
Q.931 Message Type: 4e Restart Acknowledge
=> CHANNEL IDENT a1 83 93 B-ch num 19, pref
=> RESTART INDICATOR 80 indicated channels
7 12:00:57.849 60 4001100f ==> REST_ACK crv 1_0000
D-channel port number: 4001100f
Protocol Discriminator: 08 call control
Call Reference Value: 02 80 00 Destination 0000
Q.931 Message Type: 4e Restart Acknowledge
=> CHANNEL IDENT a1 83 91 B-ch num 17, pref
=> RESTART INDICATOR 80 indicated channels
8 12:00:57.848 60 4001100f ==> REST_ACK crv 1_0000
D-channel port number: 4001100f
Protocol Discriminator: 08 call control
Call Reference Value: 02 80 00 Destination 0000
Q.931 Message Type: 4e Restart Acknowledge
=> CHANNEL IDENT a1 83 8f B-ch num 15, pref
=> RESTART INDICATOR 80 indicated channels
9 12:00:57.839 62 4001100f <-- REST crv 0_0000
D-channel port number: 4001100f
Protocol Discriminator: 08 call control
Call Reference Value: 02 00 00 Origination 0000
Q.931 Message Type: 46 Restart
<- CHANNEL IDENT a9 83 97 B-ch num 23, excl
<- RESTART INDICATOR 80 indicated channels
10 12:00:57.812 60 4001100f ==> REST_ACK crv 1_0000
D-channel port number: 4001100f
Protocol Discriminator: 08 call control
Call Reference Value: 02 80 00 Destination 0000
Q.931 Message Type: 4e Restart Acknowledge
=> CHANNEL IDENT a1 83 8e B-ch num 14, pref
=> RESTART INDICATOR 80 indicated channels
11 12:00:57.768 60 4001100f ==> REST_ACK crv 1_0000
D-channel port number: 4001100f
Protocol Discriminator: 08 call control
Call Reference Value: 02 80 00 Destination 0000
Q.931 Message Type: 4e Restart Acknowledge
=> CHANNEL IDENT a1 83 8d B-ch num 13, pref
=> RESTART INDICATOR 80 indicated channels
12 12:00:57.759 62 4001100f <-- REST crv 0_0000
D-channel port number: 4001100f
Protocol Discriminator: 08 call control
Call Reference Value: 02 00 00 Origination 0000
Q.931 Message Type: 46 Restart
<- CHANNEL IDENT a9 83 93 B-ch num 19, excl
<- RESTART INDICATOR 80 indicated channels
13 12:00:57.750 60 4001100f ==> REST_ACK crv 1_0000
D-channel port number: 4001100f
Protocol Discriminator: 08 call control
Call Reference Value: 02 80 00 Destination 0000
Q.931 Message Type: 4e Restart Acknowledge
=> CHANNEL IDENT a1 83 8c B-ch num 12, pref
=> RESTART INDICATOR 80 indicated channels
14 12:00:57.749 60 4001100f ==> REST_ACK crv 1_0000
D-channel port number: 4001100f
Protocol Discriminator: 08 call control
Call Reference Value: 02 80 00 Destination 0000
Q.931 Message Type: 4e Restart Acknowledge
=> CHANNEL IDENT a1 83 8b B-ch num 11, pref
=> RESTART INDICATOR 80 indicated channels
15 12:00:57.748 60 4001100f ==> REST_ACK crv 1_0000
D-channel port number: 4001100f
Protocol Discriminator: 08 call control
Call Reference Value: 02 80 00 Destination 0000
Q.931 Message Type: 4e Restart Acknowledge
=> CHANNEL IDENT a1 83 8a B-ch num 10, pref
=> RESTART INDICATOR 80 indicated channels
16 12:00:57.720 62 4001100f <-- REST crv 0_0000
D-channel port number: 4001100f
Protocol Discriminator: 08 call control
Call Reference Value: 02 00 00 Origination 0000
Q.931 Message Type: 46 Restart
<- CHANNEL IDENT a9 83 92 B-ch num 18, excl
<- RESTART INDICATOR 80 indicated channels
17 12:00:57.719 62 4001100f <-- REST crv 0_0000
D-channel port number: 4001100f
Protocol Discriminator: 08 call control
Call Reference Value: 02 00 00 Origination 0000
Q.931 Message Type: 46 Restart
<- CHANNEL IDENT a9 83 91 B-ch num 17, excl
<- RESTART INDICATOR 80 indicated channels
18 12:00:57.719 62 4001100f <-- REST crv 0_0000
D-channel port number: 4001100f
Protocol Discriminator: 08 call control
Call Reference Value: 02 00 00 Origination 0000
Q.931 Message Type: 46 Restart
<- CHANNEL IDENT a9 83 8f B-ch num 15, excl
<- RESTART INDICATOR 80 indicated channels
19 12:00:57.684 60 4001100f ==> REST_ACK crv 1_0000
D-channel port number: 4001100f
Protocol Discriminator: 08 call control
Call Reference Value: 02 80 00 Destination 0000
Q.931 Message Type: 4e Restart Acknowledge
=> CHANNEL IDENT a1 83 89 B-ch num 9, pref
=> RESTART INDICATOR 80 indicated channels
20 12:00:57.679 62 4001100f <-- REST crv 0_0000
D-channel port number: 4001100f
Protocol Discriminator: 08 call control
Call Reference Value: 02 00 00 Origination 0000
Q.931 Message Type: 46 Restart
<- CHANNEL IDENT a9 83 8e B-ch num 14, excl
<- RESTART INDICATOR 80 indicated channels
21 12:00:57.639 62 4001100f <-- REST crv 0_0000
D-channel port number: 4001100f
Protocol Discriminator: 08 call control
Call Reference Value: 02 00 00 Origination 0000
Q.931 Message Type: 46 Restart
<- CHANNEL IDENT a9 83 8d B-ch num 13, excl
<- RESTART INDICATOR 80 indicated channels
22 12:00:57.635 60 4001100f ==> REST_ACK crv 1_0000
D-channel port number: 4001100f
Protocol Discriminator: 08 call control
Call Reference Value: 02 80 00 Destination 0000
Q.931 Message Type: 4e Restart Acknowledge
=> CHANNEL IDENT a1 83 88 B-ch num 8, pref
=> RESTART INDICATOR 80 indicated channels
23 12:00:57.635 60 4001100f ==> REST_ACK crv 1_0000
D-channel port number: 4001100f
Protocol Discriminator: 08 call control
Call Reference Value: 02 80 00 Destination 0000
Q.931 Message Type: 4e Restart Acknowledge
=> CHANNEL IDENT a1 83 87 B-ch num 7, pref
=> RESTART INDICATOR 80 indicated channels
24 12:00:57.634 60 4001100f ==> REST_ACK crv 1_0000
D-channel port number: 4001100f
Protocol Discriminator: 08 call control
Call Reference Value: 02 80 00 Destination 0000
Q.931 Message Type: 4e Restart Acknowledge
=> CHANNEL IDENT a1 83 86 B-ch num 6, pref
=> RESTART INDICATOR 80 indicated channels
25 12:00:57.632 60 4001100f ==> REST_ACK crv 1_0000
D-channel port number: 4001100f
Protocol Discriminator: 08 call control
Call Reference Value: 02 80 00 Destination 0000
Q.931 Message Type: 4e Restart Acknowledge
=> CHANNEL IDENT a1 83 85 B-ch num 5, pref
=> RESTART INDICATOR 80 indicated channels
26 12:00:57.600 62 4001100f <-- REST crv 0_0000
D-channel port number: 4001100f
Protocol Discriminator: 08 call control
Call Reference Value: 02 00 00 Origination 0000
Q.931 Message Type: 46 Restart
<- CHANNEL IDENT a9 83 8c B-ch num 12, excl
<- RESTART INDICATOR 80 indicated channels
27 12:00:57.599 62 4001100f <-- REST crv 0_0000
D-channel port number: 4001100f
Protocol Discriminator: 08 call control
Call Reference Value: 02 00 00 Origination 0000
Q.931 Message Type: 46 Restart
<- CHANNEL IDENT a9 83 8b B-ch num 11, excl
<- RESTART INDICATOR 80 indicated channels
28 12:00:57.599 62 4001100f <-- REST crv 0_0000
D-channel port number: 4001100f
Protocol Discriminator: 08 call control
Call Reference Value: 02 00 00 Origination 0000
Q.931 Message Type: 46 Restart
<- CHANNEL IDENT a9 83 8a B-ch num 10, excl
<- RESTART INDICATOR 80 indicated channels
29 12:00:57.559 62 4001100f <-- REST crv 0_0000
D-channel port number: 4001100f
Protocol Discriminator: 08 call control
Call Reference Value: 02 00 00 Origination 0000
Q.931 Message Type: 46 Restart
<- CHANNEL IDENT a9 83 89 B-ch num 9, excl
<- RESTART INDICATOR 80 indicated channels
30 12:00:57.501 60 4001100f ==> REST_ACK crv 1_0000
D-channel port number: 4001100f
Protocol Discriminator: 08 call control
Call Reference Value: 02 80 00 Destination 0000
Q.931 Message Type: 4e Restart Acknowledge
=> CHANNEL IDENT a1 83 84 B-ch num 4, pref
=> RESTART INDICATOR 80 indicated channels
31 12:00:57.500 60 4001100f ==> REST_ACK crv 1_0000
D-channel port number: 4001100f
Protocol Discriminator: 08 call control
Call Reference Value: 02 80 00 Destination 0000
Q.931 Message Type: 4e Restart Acknowledge
=> CHANNEL IDENT a1 83 82 B-ch num 2, pref
=> RESTART INDICATOR 80 indicated channels
32 12:00:57.480 62 4001100f <-- REST crv 0_0000
D-channel port number: 4001100f
Protocol Discriminator: 08 call control
Call Reference Value: 02 00 00 Origination 0000
Q.931 Message Type: 46 Restart
<- CHANNEL IDENT a9 83 88 B-ch num 8, excl
<- RESTART INDICATOR 80 indicated channels
33 12:00:57.480 62 4001100f <-- REST crv 0_0000
D-channel port number: 4001100f
Protocol Discriminator: 08 call control
Call Reference Value: 02 00 00 Origination 0000
Q.931 Message Type: 46 Restart
<- CHANNEL IDENT a9 83 87 B-ch num 7, excl
<- RESTART INDICATOR 80 indicated channels
34 12:00:57.479 62 4001100f <-- REST crv 0_0000
D-channel port number: 4001100f
Protocol Discriminator: 08 call control
Call Reference Value: 02 00 00 Origination 0000
Q.931 Message Type: 46 Restart
<- CHANNEL IDENT a9 83 86 B-ch num 6, excl
<- RESTART INDICATOR 80 indicated channels
35 12:00:57.479 62 4001100f <-- REST crv 0_0000
D-channel port number: 4001100f
Protocol Discriminator: 08 call control
Call Reference Value: 02 00 00 Origination 0000
Q.931 Message Type: 46 Restart
<- CHANNEL IDENT a9 83 85 B-ch num 5, excl
<- RESTART INDICATOR 80 indicated channels
36 12:00:57.359 62 4001100f <-- REST crv 0_0000
D-channel port number: 4001100f
Protocol Discriminator: 08 call control
Call Reference Value: 02 00 00 Origination 0000
Q.931 Message Type: 46 Restart
<- CHANNEL IDENT a9 83 84 B-ch num 4, excl
<- RESTART INDICATOR 80 indicated channels
37 12:00:57.359 62 4001100f <-- REST crv 0_0000
D-channel port number: 4001100f
Protocol Discriminator: 08 call control
Call Reference Value: 02 00 00 Origination 0000
Q.931 Message Type: 46 Restart
<- CHANNEL IDENT a9 83 82 B-ch num 2, excl
<- RESTART INDICATOR 80 indicated channels
38 12:00:43.279 60 4001100f ==> CONN_ACK crv 0_003a
D-channel port number: 4001100f
Protocol Discriminator: 08 call control
Call Reference Value: 02 00 3a Origination 003a
Q.931 Message Type: 0f Connect Acknowledge
39 12:00:43.097 62 4001100f <-- CONN crv 1_003a
D-channel port number: 4001100f
Protocol Discriminator: 08 call control
Call Reference Value: 02 80 3a Destination 003a
Q.931 Message Type: 07 Connect
<- PROGRESS IND local pvt netwk |cv pub netwrk serv local usr, DESTination is non-ISDN
40 12:00:43.096 62 4001100f <-- ALERT crv 1_003a
D-channel port number: 4001100f
Protocol Discriminator: 08 call control
Call Reference Value: 02 80 3a Destination 003a
Q.931 Message Type: 01 Alerting
41 12:00:42.965 62 4001100f <-- PROG crv 1_003a
D-channel port number: 4001100f
Protocol Discriminator: 08 call control
Call Reference Value: 02 80 3a Destination 003a
Q.931 Message Type: 03 Progress
<- PROGRESS IND local pvt netwk |cv pub netwrk serv local usr, call NOT end-to-end ISDN
42 12:00:42.963 62 4001100f <-- CALL_PROC crv 1_003a
D-channel port number: 4001100f
Protocol Discriminator: 08 call control
Call Reference Value: 02 80 3a Destination 003a
Q.931 Message Type: 02 Call Proceeding
<- CHANNEL IDENT a9 83 81 B-ch num 1, excl
43 12:00:42.962 60 4001100f ==> SETUP crv 0_003a <<!
D-channel port number: 4001100f
Protocol Discriminator: 08 call control
Call Reference Value: 02 00 3a Origination 003a
Q.931 Message Type: 05 Setup
=> SENDING COMPLETE (a1)
=> BEARER CAPABILITY 90 90 a3 3.1 kHz audio, 64 kbps, A-law
| coding standard: CCITT
| transfer mode: circuit-mode
| layer 1 indent: layer 1
=> CHANNEL IDENT a1 83 81 B-ch num 1, pref
=> FACILITY inv 128 prof=0x91 invoke: divertingLegInformation2 [ETSI-EN-300-207]
| << divertingLegInformation2 [ETSI-EN-300-207] >>
| value IeRoseAPDU ::= invoke :
| {
| invokeId 128,
| opcode local : 15,
| argument SEQUENCE :
| {
| diversionCounter 1,
| diversionReason unknown,
| divertingNr presentationRestricted : NULL
| }
| }
=> PROGRESS IND 8a 81 <<unrecog loc>>, call NOT end-to-end ISDN
=> CALLING PARTY NUMBER .................................. xxxxxxxxx
| type of number: unknown type
| numbering plan: ISDN/telphny plan E.164/3 |cv ISDN/telphny pln
| presentation ind: presentation allowed
| screening: network provided
=> CALLED PARTY NUMBER ..................................... xxxxxxx
| type of number: subscriber
| numbering plan: ISDN/telphny plan E.164/3 |cv ISDN/telphny pln
44 12:00:11.673 62 4001100f <-- REL_COM crv 1_0039
D-channel port number: 4001100f
Protocol Discriminator: 08 call control
Call Reference Value: 02 80 39 Destination 0039
Q.931 Message Type: 5a Release Complete
45 12:00:11.673 60 4001100f ==> REL crv 0_0039

jimbojimbo · Sep 18, 2015

Before going any further, you are on SP3 (21172) which is a couple of years old and has hundreds of issues. I suggest you update your CM to SP11.1 or higher. NOTE: Avaya recently released an entirely new base load (124->141) so be aware there are two patch paths. 11.1 and 111.1 would be the two different releases.

Not sure but it looks like you may be having some diverting issue.

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