JimmyZnMia
Technical User
I need to lower the volume of the zip tone for an incoming ACD call to an agent. it is very loud in there ears
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Zip Tone Volume
- Thread starter JimmyZnMia
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sathya1712
IS-IT--Management
When you say zip tone, you mean whisper?
A whisper tone is a small announcement associated with a VDN (aka VDN of Origin Announcement). This is different from a zip tone, which is just a quick beep that announces an inbound call.
Unfortunetly, I have no idea how to control the volume of the zip tones (other that to reduce the volume of the entire set, which I don't believe is the answer being looked for.....)
Susan
"A positive attitude may not solve all your problems, but it will annoy enough people to make it worth the effort."
- Herm Albright (1876 - 1944)
Unfortunetly, I have no idea how to control the volume of the zip tones (other that to reduce the volume of the entire set, which I don't believe is the answer being looked for.....)
Susan
"A positive attitude may not solve all your problems, but it will annoy enough people to make it worth the effort."
- Herm Albright (1876 - 1944)
- Status