Raffles666
IS-IT--Management
System = 3.0(40)
Phones = mix of 54xx series.
User has a 'digital telephony' entry of 'dial #666' (#666 is a speedial number to my mobile).
Displays '#666' on the handsets screen.
User presses 'button' - it dials my mobile.
User changes the label of that button via the handset (so it now says - mobile rather than #666).
All OK so far...
I take config from system - the digital telephony entry has now disappeared (it's empty). So, when I send the config back (any method) it delete's the function off that button - so user has nothing against it now - and pressing it does nothing.
So - moral of story is - don't let users change the label of the buttons - otherwise they will get deleted on next config change!
Yet another 'undocumented feature'.
Old school Alchemy engineer - trying to keep up with the times
Phones = mix of 54xx series.
User has a 'digital telephony' entry of 'dial #666' (#666 is a speedial number to my mobile).
Displays '#666' on the handsets screen.
User presses 'button' - it dials my mobile.
User changes the label of that button via the handset (so it now says - mobile rather than #666).
All OK so far...
I take config from system - the digital telephony entry has now disappeared (it's empty). So, when I send the config back (any method) it delete's the function off that button - so user has nothing against it now - and pressing it does nothing.
So - moral of story is - don't let users change the label of the buttons - otherwise they will get deleted on next config change!
Yet another 'undocumented feature'.
Old school Alchemy engineer - trying to keep up with the times