Situation:
Computer has XP Pro and was running numerous applications before it hung up. Client shut computer off and now cannot boot into Windows at all. They cannot even boot into Safe Mode. When they try to get into Safe Mode the system always hangs up on IOMDISK.SYS. They do not even have a Iomega drive (I'm assuming that is what this file is for). I'm trying to walk them through this over the phone and so far no luck.
Does anyone have any suggestions other than doing a Repair on Windows as they seem to have misplaced their OS Disk.
Thanks in advance.
There are 10 kinds of people in this world, those that understand binary and those that do not.
Computer has XP Pro and was running numerous applications before it hung up. Client shut computer off and now cannot boot into Windows at all. They cannot even boot into Safe Mode. When they try to get into Safe Mode the system always hangs up on IOMDISK.SYS. They do not even have a Iomega drive (I'm assuming that is what this file is for). I'm trying to walk them through this over the phone and so far no luck.
Does anyone have any suggestions other than doing a Repair on Windows as they seem to have misplaced their OS Disk.
Thanks in advance.
There are 10 kinds of people in this world, those that understand binary and those that do not.