XP very slow when opening files form network..

[netadmin06]

Hello everyone, my computer (XP Pro SP2)has some difficulty opening documents (CAD, Word, Excel etc.) off the network. It runs fine otherwise, but when I tried to open something off the network it slows to a crawl, sometimes taking minutes to open a document....I am in a Domain environment and no other computer in the network have the same problem that I do...can I get some help please??

 

[linney]

Are you fully updates etc., there are some more reasons at the end of this SP1 article.

814112 - Files on Network Shares Open Slowly or Read-Only or You Receive an Error Message

http://support.microsoft.com/default.aspx?scid=kb;en-us;814112&FR=1&PA=1&SD=HSCH

WinXP Connectivity Issues
Slow Logon to Windows 2000 Domains
faq779-4017

Speed up Network Browsing
Thread96-664508

 

[diaglez]

do you have a dns server in your lan? if so, check the dns server ip at your pc

 

[netadmin06]

Thanks guys, we have a router that acts as a DNS server...the server is a windows 2000 server that is a DC....funny thing is that the problem is intermittent..it doesn't happen all the time.....and none of the other pcs here have the same problem

 

[TheLad]

Make sure that the speed/duplex configured on your network switch match the configuration on your server to rule out a speed/duplex problem.

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[greif1]

I chased this one for a long time and found this to be a solution;



XP slow network read-data xfer.doc

Problem: XP takes a long time to show any files or folders when looking at certain network drives. This can occur with Explorer , Word and other programs. In one case, when an XP machine was looking at a folder on another XP machine (which had many folders and thousands of files), and the user was in Word, trying to open a file; each time a file was opened, a 36 second wait occurred before any files were displayed.

Cause: The interframe gap of Ethernet packets is too short on certain network adapters. This is supposedly a hardware problem and not specific to XP or Microsoft. A Microsoft article (315237) says that it is Intel Etherexpress 100B network cards (I found it a problem with an Intel Pro/100 VE also). I suspect it may show up in a lot of 100mb Intel cards.

http://support.microsoft.com/kb/315237

has registry fixes
but;
I went to the network card setup/advanced section and changed the following to fix the problem;
Interframe space was 1, now 20
Adaptive Tuning was low end now middle of slider
Retransmit Interframe Spacing was 10 now 15

Now, from within Word, file listings of network drives list in a second instead of 36.

This fix may not allow the card to work as fast as it should, but it is massively better.
gr