XP SP 2 errors

[provo14]

After installing winXP SP2 on a users machine, the machine no longer functions properly. Upon starting up, it only starts 13 of the 30 services. You cannot double click anything to open, cannot read the event logs. Also the start button has disapared.

I have run a recovery to no avail, also had a second machine do the same thing, i have not found a virus. Weird thing is we have had 70 other pcs convert with no problem.

Anyone have some ideas?

 

[bcastner]

http://support.microsoft.com/?id=875350

 

[linney]

After you remove it check out the installation logs to see if there were any problems in the first place with the install. Locate the Windows XP SP2 Setup log files. The Setup program logs information about the Windows XP SP2 installation to the following log files: • Setupapi.log • Svcpack.log • Spuninst.log

The log files are located in the Windows folder. For example, if Windows XP is installed to the C:\Windows folder, the log files are located in the C:\Windows folder.

SP2 - Microsoft Support is Free for SP2 Issues
thread779-923312

For other SP2 help try this site.

http://www.michna.com/kb/WxSP2.htm#General

 

[provo14]

the problem is that the windows updates are not showing in the add/remove programs option either. not all the services are starting.

 

[linney]

Remove SP2.

Does it now function correctly under SP1?

Clean your machine.

Removing adware & spyware
faq608-4650

Microsoft (GIANT Antispyware) Beta available
Thread779-979113

When clean, re-install SP2.


Alternatively, slipstream SP2 into your current XP CD and create a new CD. Use this new CD to repair Windows.

Slipstream Service Packs
thread779-900263

How to Perform an In-Place Upgrade (Reinstallation) of Windows XP (Q315341)

http://support.microsoft.com/support/kb/articles/q315/3/41.asp

 

[provo14]

i cannot remove SP2 it will not run, i have slipstreamed sp2 cd but the repair does not fix anything. I am about to the point where a rebuild is in order.