XP repair wipes out drivers and more

[stakka]

Hi,

I've recently used my Windows XP CD to repair windows files. Unfortunately for me it wiped out all of my updates, service packs, large drive support, drivers, and more....

The USB on my mobo is no longer working, does anybody have a suggestion to get the USB working again?

Also is this common that windows repair does this?

Thanks!
Shaun

 

[linney]

If you mean a repair install where Windows is run over the damaged install as per this article,

How to Perform an In-Place Upgrade (Reinstallation) of Windows XP (Q315341)

http://support.microsoft.com/support/kb/articles/q315/3/41.asp

then yes you will lose all your Windows Updates and Service Packs. Your machine will be left in a state of "updates" equivalent to the version of XP that is on the XP CD. You will have to visit Windows Updates to recover the lost updates including Service Packs unless you have copies on CD of the Service Packs.

What version of Service Pack is your machine at now? You might be able to jump from SP1 to SP3 and bypass SP2.

As for the drivers, the repair should not have removed any third party drivers, but it may have "repaired" the Windows supplied drivers from what is on the XP CD.

Do you have a driver CD that came with your motherboard, then you may find the drivers on that. Otherwise you will have to identify the hardware concerned and search for drivers at the manufacturer's site or elsewhere on the Internet.

See what this says about large size drive support in XP.

hard drive setup issue
thread779-1290095

 

[stakka]

Yes I repaired the windows instalation by booting from the CD. It detected my current instalation and allow the option to repair, it deleted all of the system files and copied new ones in their place. I've done it before but most of forgotten it clears out all of the Sp's and patches,etc

It seems that without any serivce packs on the usb on the mobo works fine, as soon as i instal service pack 1 no usb, same for SP2 and SP3

> As for the drivers, the repair should not have removed
> any third party drivers, but it may have "repaired" the
> Windows supplied drivers from what is on the XP CD.

Found new hardware came up on an UNO usb midi devices after i restarted, i doubt if those drivers are included in windows

The hard drive is fine, the service pack supports drives larger than 137gb as soon i installed that it poped straight up again

its the USB thing that is puzzling... why would installing the service pack disable my mobo's usb?

PS i have the latest chipset installed for the mobo (asus p4p800)

Any more suggestions?
Shaun

 

[linney]

In the Bios is USB enabled?

See if there are any clues or ideas coming from these too?

why doesnt xp pro recognize usb drives after installing SP1?
thread779-837163

314634 - Windows XP Does Not Detect Your New USB Device

http://support.microsoft.com/default.aspx?scid=kb;en-us;314634&FR=1&PA=1&SD=HSCH

822603 - Availability of the Windows XP SP1 USB 1.1 and 2.0 Update

http://support.microsoft.com/default.aspx?scid=kb;en-us;822603&FR=1&PA=1&SD=HSCH

cannot see removable drive due to registry hack
thread779-1324898

 

[BadBigBen]

Your IEEE 1394 or USB CD-ROM or DVD-ROM Drive May Not Be Recognized in Windows XP

http://support.microsoft.com/kb/323507

install the chipset drivers only after the SP upgrades...

also, I read some where, and if I find it again will post it here, that SP3 messes up the USB drivers on certain PC's, and the fix was to go back to SP2 USB drivers... when I find it I will post it...

Ben

"If it works don't fix it! If it doesn't use a sledgehammer..."

How to ask a question, when posting them to a professional forum.

 

[stakka]

I've tried all of those suggestion and still no USB working unless i take off all service packs, then it will work

If anyone can suggest anythign else then i'll gladly give it a go

thanks
shaun

 

[linney]

What is the brand and model of your motherboard?

Do you know the name of the USB driver that your motherboard requires

When you install Windows XP Service Pack 2, the USB 2.0 drivers do not appear to update

http://support.microsoft.com/?kbid=873169

Troubleshooting for USB drives

http://www.uwe-sieber.de/usbtrouble_e.html

Have you thought about slipstreaming a Service Pack into your current XP CD and then try a repair install with the newly created CD?

Slipstreaming Windows XP Service Pack 3 and Create Bootable CD

http://www.helpwithwindows.com/WindowsXP/Slipstreaming_Windows_XP_Service_Pack_3.html

Autostreamer

http://www.neowin.net/forum/index.php?showtopic=223562

Slipstream Service Pack 3 into Your Windows XP Installation CD

http://lifehacker.com/386526/slipstream-service-pack-3-into-your-windows-xp-installation-cd

Windows 2000/XP/2003 SP Slipstreaming

http://www.petri.co.il/windows_2000_xp_sp_slipstreaming.htm

Or use nLite to slipstream the SP onto the XP cd...

http://www.nliteos.com/

If you have saved your data you could even try a clean install as a last resort.

 

[stakka]

thanks linney i will start to go through those suggestions

My mobo is Asus p4p800

For what its worth... after the repair i'm finding that i'm having to reinstal drivers for a lot of things... i just reinstalled my VGA drivers and control panel, which has been a nightmare to get back on and it highlighted that direct X needed to be reinstalled also. so I'm guess that if the USB on the mobo was dependant on anything I had installed then i'd need to reinstal whatever it is

Shaun

 

[SimonDavies]

I had an old ASUS p4p800 machine that lost it's USB devices and it was not something that I could repair, it seemed at the time that the onboard USB controller itself broken, it didn't however have any other affect on the board other than the lack of USB.

I decided that rather than replacing the motherboard it was quicker, easier and cheaper to put in a separate USB card and use that instead.

Simon

The real world is not about exam scores, it's about ability.

 

[stakka]

Linney - how do i find out what USB driver my mobo requires?

 

[linney]

What is the Device Manager telling you, do you have any errors showing in there?

Motherboard manufacturer? USB driver?

http://www.techsupportforum.com/har...2596-motherboard-manufacturer-usb-driver.html

Have a look at this thread about chasing correct drivers.

Vista to XP?
thread779-1520465

 

[BadBigBen]

As I promised:

Fourthly, I pulled out as many USB cables as I could, but of course, I had to leave my keyboard, which is on USB in place. So I don't know how important this step is.

To summarise, I only had to copy 1 file (and back up the others), as follows:

Copy c:\windows\system32\drivers\usbport.sys c:\windows\temp\usbport.sys

Delete c:\windows\system32\drivers\usbport.sys

Copy c:\windows\$NtServicePackUninstall$\usbport.sys c:\windows\system32\drivers\usbport.sys

source: technet.microsoft.com

PS: Don't forget to remove all USB devices before you do the above, and do not forget to reboot...

also:

Start > Run then type devmgmt.msc

In universal serial bus controllers, double click each and uninstall. Then restart the pc.

Restart, and you eventually get "Found New Hardware Wizard". Click ok and install them from the recommended place. Then restart again.

source: technet.microsoft.com

Ben

"If it works don't fix it! If it doesn't use a sledgehammer..."

How to ask a question, when posting them to a professional forum.

 

[stakka]

Hi Linney & Ben,

Thanks for the time you both put in making suggestions to respolve this. It's finally resolved, under the USB controllers there were 6 intel 8280 controllers and one of those much of been damaged or was rolled back or was missing as the updating of those seems to have solved the porblem.

Maybe i should start a new post? but since ive done this repair my system is running terrible, it used to be very soomth and now it's, well clonky or use of a better word.

For example when i'm working in an application backgorund windows seem to take priority and they cause the screen to refresh. is there a application that can check windows, how well its running, etc or if you is this something you can work through manually

It really seems like the repair has disrupted everything previously installed, including drivers

Any pointers to get my system back to preforming would be greatly apprieciated

Shaun

 

[linney]

What is performance like from Safe Mode when nothing much else is running?

After a repair your system might appreciate some of the basic maintenance such as Disk Cleanup and Defragmenting.

Try running ChkDsk to check your drive for errors. Right-click your Drive icon/ Properties/ Tools/ Error Checking. Select both boxes.

Programs May Start, Quit, Lose, and Gain Focus Randomly

http://support.microsoft.com/default.aspx?scid=kb;EN-US;313176

App Opens With No Focus?
thread779-579509

Window becomes active by itself
thread779-1489193

Stop background task dialogs poping up
thread779-827285


FAQ779-4784 may help.

windows XP running very slow
thread779-796508

 

[BadBigBen]

Things to check, after CHKDSK:

1.) if you have IDE drives, check to see if they are set to DMA or PIO, if PIO, then uninstall the driver and reboot, let windows reconfigure the driver...

Place in the DeviceManager: Primary IDE controller / Secondary IDE Controller...

reason: when XP encounters more than 5 DMA errors in a row, it will revert to PIO, to be able to access the DATA... but this is the slow...

2.) right click the COMPUTER ICON on the desktop, then properties, EXTRAS TAB (I have a foreign language XP, so it might be a tad off as to the translation), then under SYSTEM PERFORMANCE click the button, there under the EXTRAS TAB check both boxes marked PROGRAMS...

3.) from a CLI window (START >> RUN >> CMD >> hit ENTER), type SFC /SCANNOW ...

have your XP CD at hand, this will check the system files for corruption...



Ben

"If it works don't fix it! If it doesn't use a sledgehammer..."

How to ask a question, when posting them to a professional forum.

 

[stakka]

thanks a lot for this, ive been getting on with these suggestions for the last few days now and things are getting better

one question... I did the SCANNOW with my windows disc in and I few times I recieve a pop up box "files that are required for windows to run properly must be copied to the DLL Cache" & "insert your windows XP CD" which was inserted so I clicked RETRY and it pops straight back up, I click RETRY again and it moves on..... does that mean it had trouble with a file and skipped it? or it always takes 2 clicks to copy the file over? because now I'm thinking that maybe I'm missing some important files?

Thanks Again for all the help
Shaun

 

[linney]

Perhaps there was some physical reason such as dirty/faulty media or temperamental hardware that made it necessary to have a couple of attempts at reading the file from the supplied media? As long as you weren't offered the option of to "skip" the file then one can only assume that the reading was eventual successful.

There is some logging that you can check to confirm that the System File Checker completed correctly.

SFC leaves a report in the Event Viewer (System).
Event Type: Information
Event Source: Windows File Protection

 

[stakka]

Hey Linney - It could of been my DVD drive. I found a tip somewhere to copy I386 from the windows CD to C: root and then edit the registry to look there instead of on the CD and SCANNOW worked without stopping

thanks for the help!
Shaun