Hello All -
Our network is running on W2K Server, with (mostly) XP Pro clients using DHCP. One XP Pro machine has suddenly become unable to get an IP address via DHCP. As a temporary solution, I assigned it an IP address outside the normal pool, and manually entered the DNS info. It could then get to our internal servers, etc. Unfortunately, it still can't outside our network for e-mail or the web. Naturally, this person gets priority e-mails and this is our busy part of the year.
I can ping to internal machines by IP address or name (server01, etc.) fine. I can ping to outside IP addresses (such as our ISP's DNS servers) fine. I can't ping to the web via name (ping at all, I just get an error message, no IP address resolution.
I have removed and reinstalled the nic in device manager and have played around with the TCP/IP settings (changing the DNS order, removing and replacing all, using just the internal DNS, using just the external DNS) all with no luck.
Does anyone have any ideas on what to try next?
Any help would be greatly appreciated,
Mike Simone
Our network is running on W2K Server, with (mostly) XP Pro clients using DHCP. One XP Pro machine has suddenly become unable to get an IP address via DHCP. As a temporary solution, I assigned it an IP address outside the normal pool, and manually entered the DNS info. It could then get to our internal servers, etc. Unfortunately, it still can't outside our network for e-mail or the web. Naturally, this person gets priority e-mails and this is our busy part of the year.
I can ping to internal machines by IP address or name (server01, etc.) fine. I can ping to outside IP addresses (such as our ISP's DNS servers) fine. I can't ping to the web via name (ping at all, I just get an error message, no IP address resolution.
I have removed and reinstalled the nic in device manager and have played around with the TCP/IP settings (changing the DNS order, removing and replacing all, using just the internal DNS, using just the external DNS) all with no luck.
Does anyone have any ideas on what to try next?
Any help would be greatly appreciated,
Mike Simone