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XP Pro AD Profile Vanishes

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JVANH

IS-IT--Management
Apr 12, 2005
26
I have several users that have had a profile on a Windows XP Pro machine just vanish. The profile is for their Active Directory User account. We are not using Roaming Profiles on our network. You can recreate all of the profile settings and reconfigure everything and the next time they log off and back on the setting are gone. I have found threads that suggest that the NTUSER.DAT file gets corrupted, but in this case there is no NTUSER.DAT file saved it just disappeares. If we create a new AD user account and have the user authenticate using that acocunt it will keep the settings. Whats UP?
 
'If we create a new AD user account and have the user authenticate using that acocunt it will keep the settings'

so what's the difference between the newly created account(s) and the originals? Is it just one machine? Do local accounts on the same machine have similar problems? There's a registry setting which will remove domain user profiles on logoff (not sure if its just roaming ones or all) - but that wouldn't explain why the new ones are ok.
 
Are you certain it is not just issuing a new default profile due to corruption? Is \Documents and Settings\ clear of earlier profiles?

Are you certain that the user type is not Guest, but that of User or Power User or Administrator?
 
These are not Roaming Profiles.

The Profiles that stop working are profiles that have worked for some time.

They are not guest profiles.

The problem appears to be random. I have had 3 or 4 profiles in different areas of the campus on different computers that have just stopped working.
 
We have found a solution.
There was a local user account for our domain(User@domain.com) on the machine that had become corrupted. We deleted that account and recreated it. When we reconnected to the domain the domain account worked properly. I don't know what caused the corruption but this seems to have fixed the problem.
 
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