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XP connection issues with Server 2008 Domain

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rider90

Technical User
Jun 17, 2011
64
GB
We installed a new Windows Server 2008 R2 Server last year, and changed the Domain level to 2008. Since then we have been having various issues which only affect XP machines. All Windows 7 computers are absolutely fine.



The problems:

1.) Computers when first logged into in the morning are unremarkable slow and un-responisive. When you finally get to click restart, an error message appears "You do not have administrative privileges to shut down this computer"

2.) The computer will not be able to connect to some servers. A log in box will appear but the user, nor the administrator can successfully log in.

3.) The user cannot print every morning. The print spooler reports to be started and running problem free, and no error messages appear other then the printer icon in the taskbar with a red question mark. To resolve this, you need to restart the print spooler and then click refresh on the print. This then solves the problem for the rest of the day.



These are the error's we are getting on the computers event logs:

Event Type: Warning

Event Source: LSASRV

Event Category: SPNEGO (Negotiator)

Event ID: 40960

Date: 15/02/2011

Time: 09:04:36

User: N/A

Computer: PC-07

Description:

The Security System detected an attempted downgrade attack for server cifs/server. The failure code from authentication protocol Kerberos was "There are currently no logon servers available to service the logon request.

(0xc000005e)".





Event Type: Warning

Event Source: LSASRV

Event Category: SPNEGO (Negotiator)

Event ID: 40961

Date: 15/02/2011

Time: 09:04:30

User: N/A

Computer: PC-07

Description:

The Security System could not establish a secured connection with the server cifs/sql. No authentication protocol was available.



For more information, see Help and Support Center at


This problem also doesn't affect every XP machine, and seems to follow users. Computers which have this issues have been rebuilt which resolved the problem, but within a few months the problem has come back and been persistant since. We have also tried swapping computers and even components, so I think this could be user related.



I am totally lost, and our local IT Support company are struggling with this.



Any ideas or suggestions would be greatly appriciated, as I have tried and read so many different forums and hotfixes.



Cheers,

Matt
 
Greetings.

You say that the problem follows users. Does it follow the user if they log into a Win 7?



"Nothing is so common-place as the wish to be remarkable."
--Shakespear
 
It seems to follow the user, although users general stay on the same computer. And no it doesn't follow them onto a Windows 7 machine.

For example, one user who was experiencing this had they computer re-installed with XP. All fine for around a month before the problem started again. We have now rebuilt his computer with Windows 7, and the problem no longer exists. So it is defiantly XP linked.

This problem could also be affecting several users everyday, but then randomly resolve itself for a few weeks, or even months before it starts to happen again. Weird!
 
Are you using roaming profiles and/or folder redirection?

XP and 7 have very different directory structures when it comes to the user's Local Settings folder. As for why you'd have a month delay for the problem to rear its head, I don't know.

As for the events, you might try some of the suggestions here:

A common denominator seems to be problems with the domain and taking the computer off the domain, rebooting, and rejoining seems to be a common themed solution. This might make sense if certain SID keys in the user's profile are off.

Hope this gets you closer to the solution.

"Nothing is so common-place as the wish to be remarkable."
--Shakespear
 
All machines have SP3 and the latest updates which is controlled by our WSUS Server.
 
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