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XMWK - can't add new #'s to mailbox - I need this today if possible!

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LittleGremlins

LittleGremlins

Technical User
Jan 7, 2003
119
CA
I have Meridian Mail r13.1. I need to setup 5 mailboxes with the XMWK (extended message waiting indicator). The telephone set is working fine, however, when I went to change the mailboxes, only 2 out of the 5 had the option to enter additional "Message Waiting Indication DNs".

recreating the mailbox is not really an option as these are call centre Q mailboxes.

 
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The problem was found to be in the class of service. If the message waiting indicator is set to none, it will not prompt you in the main screen for the "message waiting indication DNs"

Thanks.
 
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