Ximasoft's Chronicall for CM? Why yes, yes you can....

[hairlessupportmonkey]

Announcement: Xima Chronicall is now Available on Avaya Communication Manager

The same features you love about Chronicall on IP Office are now available on the Avaya Communication Manager. There are three versions available for your customers to trial, free.

1. Chronicall using AES (Avaya Application Enablement Server). Also requires Basic TSAPI Licenses
2. Chronicall using CDR only
3. Chronicall using CDR with AES hybrid

Using the Avaya Application Enablement Server allows Chronicall to communicate directly with the Communication Manager in Realtime and report on your Agents, Skill Groups, VDN's and Vectors. You can customize your wallboards, set Realtime alerts to be notified email, SMS* text and pop ups.

For more details regarding the trial please click on this link or contact your Xima Channel Manager.

*SMS functionality works by using the mobile operators email to SMS functionality. The Realtime Alerts and Triggers SMS functionality will only work if your mobile service provider supports email to text.

ACSS - SME
General Geek

 

[hairlessupportmonkey]

/bump



ACSS - SME
General Geek

 

[montyzummer]

Coll willl look into it

APSS (SME)
ACSS (SME)
ACIS (UC)