x1000 vpn client - VOIP

[Smooth23]

Hi all,

I am trying to configure our vpn clients so that VOIP will work.

i have tried adding a new subnet by going to policy manager | VPN users | selected edit on ‘VPNUsers’ then had the option to add an additional host or network. I added the VOIP subnet then saved the config, I then copied the WGX file to a notebook with a test dialup connection and first loaded the Applet authentication, logged in as a vpnuser then attempted to connect the VOIP software and it failed.

I then installed the VPN client software and ran the WGX file, entered the password then when I select ‘Connect’ from the sys tray icon, two subnet's appear, If I select VOIP subnet it times out and fails. If i select the normal subnet goes through and authenticates fine, as normal.

Can this be configured? Am i doing this wrong?

Any advise will be much appreciated!

Many thanks

Smooth22

 

[Beecky]

Hi Smooth,

What do you see in the logs of the safenet client when you try to start the vpn connection for the VOIP ?

Rgds Beecky

 

[Smooth23]

Hi,

i upgraded the firmware to version 7.4.1, now all is working fin

thanks for the reply though.