wwIPstuff - Ionos not accepting Date: header value

[GriffMG]

I have a customer who uses West Wind utilities to send out emails to suppliers for prices.

Two suppliers have ceased receiving their emails, both are using Ionos to handle their emails and I think
they are being rejected because of the Date: header is not acceptable.

Has anyone else come across this?

 

[GriffMG]

It's all to do with the clocks going back in the UK on 26 Oct.

Ionos like the zone offset to be presented as either +0000 or -0000 for
the West Wind components I'm using send 0000.

Off to Chilkat

 

[Chris Miller]

Are you talking about the mails and their composition or the autheniotcation process towards Ionos Mailservers?

Anyway, it seems you figure it out, but only knowing you have some problem with Ionos is not enough to help, sorry.

 

[GriffMG]

Hi Chriss

Originally I thought maybe someone else had experienced something - messages being accepted by their servers but never
reaching the client, the mails seemed good, all with spf, DKIM and DMARC... no bounce from Ionos. I spotted that the date:
being passed was different, and was hoping that another VFPer had found a work around.

Meanwhile I'm swapping the mail component out for chilkat, it does it right but it's a body of work to implement
in place of the WW utilities - but so is upgrading those.

 

[Chris Miller]

>it's a body of work to implementin place of the WW utilities - but so is upgrading those.

If it's a time issue then it should be fixed by servers or clients adjust their time correctly, shouldn't it? But what if replacing wwipstuff with chilkat doesn't help and the problem is really something with accounts, port changes, whatever else?

Is this happening since October 26 at all? Or don't you know? Does wwipstuff allow logging all the communication happening from your app to the mailservers? If sending mails works, then what goes wrong with the delivery to the recipient is not in your hands, is it? Usually, if there is a recipient not found or rejecting mails you get a maildemon response mail, usually telling some mail address does not exist, but also with other problems. If you send mails from mail accounts that are not looked into or are even noreply addresses that don't exist, You get nothing back telling what's not working. That won't change using chilkat. All you can be sure modernizing with current chilkat modules should get this going in principle, but then again if it all just fails because of changes of recipient mail addresses or any othe problems on the recipient side, you still won't know.

 

[vaxman9]

I have been using WWIPStuff for a while - you might want to make sure the clients have the latest release. I had some issues with it a couple years ago with HELO/EHLO. I Mr. Strahl pointed out to me that I had a very old version of the tools. Once I upgraded, the issue was resolved.
Not sure if your problem is version related, but it might be worth a look before making the change.

FWIW, I have been using the West Wind tools for years and have found them rock solid.

msc

 

[Tore Bleken]

Why isn't this question posted on West-Wind's message board where it belongs?

 

[Steve-vfp9user]

Why isn't this question posted on West-Wind's message board where it belongs?

Because Griff's app is FoxPro and that happens to be this forum. He did clearly mention, "Has anyone else come across this?"

Correct me if I'm wrong.

 

[GriffMG]

I appreciate the support Steve, I didn't think of asking in a WW forum

 

[Piotr Czekalski]

I am writing through sentiment as I see the topic of WWIPStuff. In 2000 I bought a library. I used the library in my programs to send email and mobile SMS. There were no problems. Those were old times. Now I have uploaded a demo version (wconnect). I sent messages without a problem. However, the problem appeared when I used the sequence : "Chr(13)+Chr(10)" to format text

TextMessage="Hi,"+Chr(13)+Chr(10)+"this is sample message."+Chr(13)+Chr(10)+"Bye"

My message was rejected due to security criteria. My email account was temporarily blocked. I wrote to West-Wind asking for an explanation. I did not receive a response. I was not interested in it any more - no time.

 

[Tore Bleken]

I refuse to believe that the message was refused because of the two characters. Most likely it was something else.

And you write that you wrote to West-Wind with no answer. Did you follow the normal procedure, which is to post the question on the message board? Rick is well known for giving quick replies there.

 

[Piotr Czekalski]

I found this message sent via email. Date: August 28, 2024. I believe he answers questions quickly. Maybe it went to his spam. Sometimes an email from a client goes to my spam and I don't respond because I miss it.

As for Chr(), that's exactly what I meant. these inserted characters caused an alarm. When I removed them it was OK. I think it's a matter of IT security. Hidden characters in text of an email in text mode Maybe it's just a coincidence and the cause is somewhere else. Maybe someone will have a similar problem.

 

[Tore Bleken]

Rick usually don't answer such questions on email. He wants people to use his message board, so that others can read his answer, and search previous answers.

That's why the tab on his website is called Support, should be easy to understand.

I think that's the correct way to give support, since he doesn't have to spend his precious time on answering the same questions over and over. If it's something very special, then he will use email.

This is what he writes in his confirmation email when you buy a product from him:

If you run into problems, or if you simply want to discuss your development efforts or FoxPro related issues, we provide a free community forum for reporting bugs, making suggestions, discussing architecture issues, or just plain have general FoxPro and .NET developer discussions.

The Message Board is the primary support avenue Participation in this message board can be lively and many requests are answered within the hour.

You can search the list for existing posts and responses and participate in discussions with other Web Connection developers.
http://support.west-wind.com
PAID SUPPORT
-------------------
The message board is great for straight forward support questions that deal with general questions. If you need more in depth support or hands on training/mentoring/troubleshooting you can take advantage of our paid support options.

 

[Piotr Czekalski]

Ok

Sorry, I bought it 24 years ago and I don't remember what he wrote then. I was thinking about buying it again or updating.
The problem resolved itself. Customer service department that was supposed to receive emails from my program was liquidated.

 

[Steve Yu]

Rick usually don't answer such questions on email. He wants people to use his message board, so that others can read his answer, and search previous answers.

That's why the tab on his website is called Support, should be easy to understand.

I think that's the correct way to give support, since he doesn't have to spend his precious time on answering the same questions over and over. If it's something very special, then he will use email.

This is what he writes in his confirmation email when you buy a product from him:

If you run into problems, or if you simply want to discuss your development efforts or FoxPro related issues, we provide a free community forum for reporting bugs, making suggestions, discussing architecture issues, or just plain have general FoxPro and .NET developer discussions.

The Message Board is the primary support avenue Participation in this message board can be lively and many requests are answered within the hour.

You can search the list for existing posts and responses and participate in discussions with other Web Connection developers.
http://support.west-wind.com
PAID SUPPORT
-------------------
The message board is great for straight forward support questions that deal with general questions. If you need more in depth support or hands on training/mentoring/troubleshooting you can take advantage of our paid support options.

I have had good experience with WW's message board over the years; posted questions have always been responded within one day.

 

[Piotr Czekalski]

I sent a message to email address listed in the contact tab. There is also a phone number. Of course I should have contacted via Support. My fault. Best regards !