Sorry for the long post but here is the log from one of my (problematic) client PCs:
2005-09-01 08:29:35 1792 784 Misc =========== Logging initialized (build: 5.8.0.2469, tz: -0500) ===========
2005-09-01 08:29:35 1792 784 Misc = Process: C:\WINDOWS\System32\svchost.exe
2005-09-01 08:29:35 1792 784 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
2005-09-01 08:29:35 1792 784 Service *************
2005-09-01 08:29:35 1792 784 Service ** START ** Service: Service startup
2005-09-01 08:29:35 1792 784 Service *********
2005-09-01 08:29:35 1792 784 Agent * WU client version 5.8.0.2469
2005-09-01 08:29:35 1792 784 Agent * SusClientId = 'bdf7fea7-d22f-44f5-b0e2-682045c4a97f'
2005-09-01 08:29:35 1792 784 Agent * Base directory: C:\WINDOWS\SoftwareDistribution
2005-09-01 08:29:35 1792 784 Agent * Access type: No proxy
2005-09-01 08:29:35 1792 784 Agent * Network state: Connected
2005-09-01 08:29:54 1792 784 Service *********
2005-09-01 08:29:54 1792 784 Service ** END ** Service: Service exit [Exit code = 0x240001]
2005-09-01 08:29:54 1792 784 Service *************
2005-09-01 08:29:57 1792 c78 Misc =========== Logging initialized (build: 5.8.0.2469, tz: -0500) ===========
2005-09-01 08:29:57 1792 c78 Misc = Process: C:\WINDOWS\System32\svchost.exe
2005-09-01 08:29:57 1792 c78 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
2005-09-01 08:29:57 1792 c78 Service *************
2005-09-01 08:29:57 1792 c78 Service ** START ** Service: Service startup
2005-09-01 08:29:57 1792 c78 Service *********
2005-09-01 08:29:57 1792 c78 Agent * WU client version 5.8.0.2469
2005-09-01 08:29:57 1792 c78 Agent * WARNING: Failed to obtain SusClientId
2005-09-01 08:29:57 1792 c78 Agent * Base directory: C:\WINDOWS\SoftwareDistribution
2005-09-01 08:29:57 1792 c78 Agent * Access type: No proxy
2005-09-01 08:29:57 1792 c78 Agent * Network state: Connected
2005-09-01 08:30:01 1792 c24 Agent *********** Agent: Initializing Windows Update Agent ***********
2005-09-01 08:30:01 1792 c24 Agent *********** Agent: Initializing global settings cache ***********
2005-09-01 08:30:01 1792 c24 Agent * WSUS server: 2005-09-01 08:30:01 1792 c24 Agent * WSUS status server: 2005-09-01 08:30:01 1792 c24 Agent * Target group: Workstations-SP2
2005-09-01 08:30:01 1792 c24 Agent * Windows Update access disabled: No
2005-09-01 08:30:01 1792 c24 DnldMgr Download manager restoring 0 downloads
2005-09-01 08:30:01 1792 c24 AU ########### AU: Initializing Automatic Updates ###########
2005-09-01 08:30:01 1792 c24 AU AU setting next detection timeout to 2005-09-01 13:30:01
2005-09-01 08:30:01 1792 c24 AU # WSUS server: 2005-09-01 08:30:01 1792 c24 AU # Detection frequency: 22
2005-09-01 08:30:01 1792 c24 AU # Target group: Workstations-SP2
2005-09-01 08:30:01 1792 c24 AU # Approval type: Scheduled (Policy)
2005-09-01 08:30:01 1792 c24 AU # Scheduled install day/time: Every day at 9:00
2005-09-01 08:30:01 1792 c24 AU # Auto-install minor updates: Yes (Policy)
2005-09-01 08:30:01 1792 c78 AU #############
2005-09-01 08:30:01 1792 c78 AU ## START ## AU: Search for updates
2005-09-01 08:30:01 1792 c78 AU #########
2005-09-01 08:30:01 1792 c78 AU <<## SUBMITTED ## AU: Search for updates [CallId = {29999661-47C1-4C33-8414-E7E1ECDAFC83}]
2005-09-01 08:30:01 1792 c24 AU Triggering AU detection through DetectNow API
2005-09-01 08:30:01 1792 c78 AU Another AU detection is already in progress, using it
2005-09-01 08:30:01 1792 138 Agent *************
2005-09-01 08:30:01 1792 138 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2005-09-01 08:30:01 1792 138 Agent *********
2005-09-01 08:30:19 1792 138 Setup *********** Setup: Checking whether self-update is required ***********
2005-09-01 08:30:19 1792 138 Setup * Inf file: C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wusetup.inf
2005-09-01 08:30:24 1792 138 Setup Update NOT required for C:\WINDOWS\system32\cdm.dll: target version = 5.8.0.2469, required version = 5.8.0.2469
2005-09-01 08:30:26 1792 138 Setup Update NOT required for C:\WINDOWS\system32\iuengine.dll: target version = 5.8.0.2469, required version = 5.8.0.2469
2005-09-01 08:30:28 1792 138 Setup Update NOT required for C:\WINDOWS\system32\wuapi.dll: target version = 5.8.0.2469, required version = 5.8.0.2469
2005-09-01 08:30:28 1792 138 Setup Update NOT required for C:\WINDOWS\system32\wuauclt.exe: target version = 5.8.0.2469, required version = 5.8.0.2469
2005-09-01 08:30:29 1792 138 Setup Update NOT required for C:\WINDOWS\system32\wuauclt1.exe: target version = 5.8.0.2469, required version = 5.8.0.2469
2005-09-01 08:30:29 1792 138 Setup Update NOT required for C:\WINDOWS\system32\wuaucpl.cpl: target version = 5.8.0.2469, required version = 5.8.0.2469
2005-09-01 08:30:29 1792 138 Setup Update NOT required for C:\WINDOWS\system32\wuaueng.dll: target version = 5.8.0.2469, required version = 5.8.0.2469
2005-09-01 08:30:31 1792 138 Setup Update NOT required for C:\WINDOWS\system32\wuaueng1.dll: target version = 5.8.0.2469, required version = 5.8.0.2469
2005-09-01 08:30:32 1792 138 Setup Update NOT required for C:\WINDOWS\system32\wucltui.dll: target version = 5.8.0.2469, required version = 5.8.0.2469
2005-09-01 08:30:32 1792 138 Setup Update NOT required for C:\WINDOWS\system32\wups.dll: target version = 5.8.0.2469, required version = 5.8.0.2469
2005-09-01 08:30:32 1792 138 Setup Update NOT required for C:\WINDOWS\system32\wups2.dll: target version = 5.8.0.2469, required version = 5.8.0.2469
2005-09-01 08:30:33 1792 138 Setup Update NOT required for C:\WINDOWS\system32\wuweb.dll: target version = 5.8.0.2469, required version = 5.8.0.2469
2005-09-01 08:30:33 1792 138 Setup * IsUpdateRequired = No
2005-09-01 08:30:43 1792 138 PT +++++++++++ PT: Synchronizing server updates +++++++++++
2005-09-01 08:30:43 1792 138 PT + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = 2005-09-01 08:30:43 1792 138 PT Initializing simple targeting cookie, clientId = 4e796eef-f246-48e2-bb14-8042d62d6f3e, target group = Workstations-SP2, DNS name = pc1283.ema-inc.com
2005-09-01 08:30:43 1792 138 PT Server URL = 2005-09-01 08:32:24 1792 138 PT WARNING: SyncUpdates failure, error = 0x8024400D, soap client error = 7, soap error code = 300, HTTP status code = 200
2005-09-01 08:32:24 1792 138 PT WARNING: SOAP Fault: 0x00012c
2005-09-01 08:32:24 1792 138 PT WARNING: faultstring:Fault occurred
2005-09-01 08:32:24 1792 138 PT WARNING: ErrorCode:RegistrationRequired(3)
2005-09-01 08:32:24 1792 138 PT WARNING: Message:need to call RegisterComputer.
2005-09-01 08:32:24 1792 138 PT WARNING: Method:"2005-09-01 08:32:24 1792 138 PT WARNING: ID:b86357e6-b10c-4bd0-aa1b-a786c490c94e
2005-09-01 08:32:24 1792 138 PT Initializing simple targeting cookie, clientId = 4e796eef-f246-48e2-bb14-8042d62d6f3e, target group = Workstations-SP2, DNS name = pc1283.ema-inc.com
2005-09-01 08:32:24 1792 138 PT Server URL = 2005-09-01 08:32:26 1792 138 PT +++++++++++ PT: Synchronizing extended update info +++++++++++
2005-09-01 08:32:26 1792 138 PT + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = 2005-09-01 08:32:36 1792 138 Agent * Found 0 updates and 9 categories in search
2005-09-01 08:32:36 1792 138 Report *********** Report: Initializing static reporting data ***********
2005-09-01 08:32:36 1792 138 Report * OS Version = 5.1.2600.2.0.65792
2005-09-01 08:32:36 1792 138 Report * Computer Brand = Dell Computer Corporation
2005-09-01 08:32:36 1792 138 Report * Computer Model = Latitude D600
2005-09-01 08:32:36 1792 138 Report * Bios Revision = A08
2005-09-01 08:32:36 1792 138 Report * Bios Name = Phoenix ROM BIOS PLUS Version 1.10 A08
2005-09-01 08:32:36 1792 138 Report * Bios Release Date = 2003-10-29T00:00:00
2005-09-01 08:32:36 1792 138 Report * Locale ID = 1033
2005-09-01 08:32:37 1792 138 Agent *********
2005-09-01 08:32:37 1792 138 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
2005-09-01 08:32:37 1792 138 Agent *************
2005-09-01 08:32:37 1792 2dc AU >>## RESUMED ## AU: Search for updates [CallId = {29999661-47C1-4C33-8414-E7E1ECDAFC83}]
2005-09-01 08:32:37 1792 2dc AU # 0 updates detected
2005-09-01 08:32:37 1792 2dc AU #########
2005-09-01 08:32:37 1792 2dc AU ## END ## AU: Search for updates [CallId = {29999661-47C1-4C33-8414-E7E1ECDAFC83}]
2005-09-01 08:32:37 1792 2dc AU #############
2005-09-01 08:32:37 1792 2dc AU AU setting next detection timeout to 2005-09-02 10:53:59
2005-09-01 08:32:39 1792 138 Report Uploading 1 events using cached cookie, reporting URL = 2005-09-01 08:32:39 1792 138 Report Reporter successfully uploaded 1 events.
2005-09-01 08:32:39 1792 138 Report Uploading 1 events using cached cookie, reporting URL = 2005-09-01 08:32:39 1792 138 Report Reporter successfully uploaded 1 events.
2005-09-01 08:32:42 1792 8a4 Report REPORT EVENT: {4987D4D1-94EF-4ED2-8952-B844B505CA8F} 2005-09-01 08:32:36-0500 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Software Synchronization Agent has finished detecting items.
2005-09-01 08:32:42 1792 8a4 Report REPORT EVENT: {2027602A-2912-4795-893C-EA080590AF6C} 2005-09-01 08:32:37-0500 1 153 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Pre-Deployment Check Reporting client status.
2005-09-01 08:37:57 1792 2dc Report Uploading 2 events using cached cookie, reporting URL = 2005-09-01 08:37:57 1792 2dc Report Reporter successfully uploaded 2 events.
2005-09-01 09:00:14 1792 c78 AU Forced install timer expired for scheduled install
------
It seems to be checking in, but if I look at WSUS admin page, it says this PC hasn't checked in in 9 days.
I tried deleting the clientID registries, and resetting the service with wuauclt (it worked once on 8/22) again, but that doesn't seem to doing anything now...
I've pretty much run out of ideas at this point.
JBLewis
2005-09-01 08:29:35 1792 784 Misc =========== Logging initialized (build: 5.8.0.2469, tz: -0500) ===========
2005-09-01 08:29:35 1792 784 Misc = Process: C:\WINDOWS\System32\svchost.exe
2005-09-01 08:29:35 1792 784 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
2005-09-01 08:29:35 1792 784 Service *************
2005-09-01 08:29:35 1792 784 Service ** START ** Service: Service startup
2005-09-01 08:29:35 1792 784 Service *********
2005-09-01 08:29:35 1792 784 Agent * WU client version 5.8.0.2469
2005-09-01 08:29:35 1792 784 Agent * SusClientId = 'bdf7fea7-d22f-44f5-b0e2-682045c4a97f'
2005-09-01 08:29:35 1792 784 Agent * Base directory: C:\WINDOWS\SoftwareDistribution
2005-09-01 08:29:35 1792 784 Agent * Access type: No proxy
2005-09-01 08:29:35 1792 784 Agent * Network state: Connected
2005-09-01 08:29:54 1792 784 Service *********
2005-09-01 08:29:54 1792 784 Service ** END ** Service: Service exit [Exit code = 0x240001]
2005-09-01 08:29:54 1792 784 Service *************
2005-09-01 08:29:57 1792 c78 Misc =========== Logging initialized (build: 5.8.0.2469, tz: -0500) ===========
2005-09-01 08:29:57 1792 c78 Misc = Process: C:\WINDOWS\System32\svchost.exe
2005-09-01 08:29:57 1792 c78 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
2005-09-01 08:29:57 1792 c78 Service *************
2005-09-01 08:29:57 1792 c78 Service ** START ** Service: Service startup
2005-09-01 08:29:57 1792 c78 Service *********
2005-09-01 08:29:57 1792 c78 Agent * WU client version 5.8.0.2469
2005-09-01 08:29:57 1792 c78 Agent * WARNING: Failed to obtain SusClientId
2005-09-01 08:29:57 1792 c78 Agent * Base directory: C:\WINDOWS\SoftwareDistribution
2005-09-01 08:29:57 1792 c78 Agent * Access type: No proxy
2005-09-01 08:29:57 1792 c78 Agent * Network state: Connected
2005-09-01 08:30:01 1792 c24 Agent *********** Agent: Initializing Windows Update Agent ***********
2005-09-01 08:30:01 1792 c24 Agent *********** Agent: Initializing global settings cache ***********
2005-09-01 08:30:01 1792 c24 Agent * WSUS server: 2005-09-01 08:30:01 1792 c24 Agent * WSUS status server: 2005-09-01 08:30:01 1792 c24 Agent * Target group: Workstations-SP2
2005-09-01 08:30:01 1792 c24 Agent * Windows Update access disabled: No
2005-09-01 08:30:01 1792 c24 DnldMgr Download manager restoring 0 downloads
2005-09-01 08:30:01 1792 c24 AU ########### AU: Initializing Automatic Updates ###########
2005-09-01 08:30:01 1792 c24 AU AU setting next detection timeout to 2005-09-01 13:30:01
2005-09-01 08:30:01 1792 c24 AU # WSUS server: 2005-09-01 08:30:01 1792 c24 AU # Detection frequency: 22
2005-09-01 08:30:01 1792 c24 AU # Target group: Workstations-SP2
2005-09-01 08:30:01 1792 c24 AU # Approval type: Scheduled (Policy)
2005-09-01 08:30:01 1792 c24 AU # Scheduled install day/time: Every day at 9:00
2005-09-01 08:30:01 1792 c24 AU # Auto-install minor updates: Yes (Policy)
2005-09-01 08:30:01 1792 c78 AU #############
2005-09-01 08:30:01 1792 c78 AU ## START ## AU: Search for updates
2005-09-01 08:30:01 1792 c78 AU #########
2005-09-01 08:30:01 1792 c78 AU <<## SUBMITTED ## AU: Search for updates [CallId = {29999661-47C1-4C33-8414-E7E1ECDAFC83}]
2005-09-01 08:30:01 1792 c24 AU Triggering AU detection through DetectNow API
2005-09-01 08:30:01 1792 c78 AU Another AU detection is already in progress, using it
2005-09-01 08:30:01 1792 138 Agent *************
2005-09-01 08:30:01 1792 138 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2005-09-01 08:30:01 1792 138 Agent *********
2005-09-01 08:30:19 1792 138 Setup *********** Setup: Checking whether self-update is required ***********
2005-09-01 08:30:19 1792 138 Setup * Inf file: C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wusetup.inf
2005-09-01 08:30:24 1792 138 Setup Update NOT required for C:\WINDOWS\system32\cdm.dll: target version = 5.8.0.2469, required version = 5.8.0.2469
2005-09-01 08:30:26 1792 138 Setup Update NOT required for C:\WINDOWS\system32\iuengine.dll: target version = 5.8.0.2469, required version = 5.8.0.2469
2005-09-01 08:30:28 1792 138 Setup Update NOT required for C:\WINDOWS\system32\wuapi.dll: target version = 5.8.0.2469, required version = 5.8.0.2469
2005-09-01 08:30:28 1792 138 Setup Update NOT required for C:\WINDOWS\system32\wuauclt.exe: target version = 5.8.0.2469, required version = 5.8.0.2469
2005-09-01 08:30:29 1792 138 Setup Update NOT required for C:\WINDOWS\system32\wuauclt1.exe: target version = 5.8.0.2469, required version = 5.8.0.2469
2005-09-01 08:30:29 1792 138 Setup Update NOT required for C:\WINDOWS\system32\wuaucpl.cpl: target version = 5.8.0.2469, required version = 5.8.0.2469
2005-09-01 08:30:29 1792 138 Setup Update NOT required for C:\WINDOWS\system32\wuaueng.dll: target version = 5.8.0.2469, required version = 5.8.0.2469
2005-09-01 08:30:31 1792 138 Setup Update NOT required for C:\WINDOWS\system32\wuaueng1.dll: target version = 5.8.0.2469, required version = 5.8.0.2469
2005-09-01 08:30:32 1792 138 Setup Update NOT required for C:\WINDOWS\system32\wucltui.dll: target version = 5.8.0.2469, required version = 5.8.0.2469
2005-09-01 08:30:32 1792 138 Setup Update NOT required for C:\WINDOWS\system32\wups.dll: target version = 5.8.0.2469, required version = 5.8.0.2469
2005-09-01 08:30:32 1792 138 Setup Update NOT required for C:\WINDOWS\system32\wups2.dll: target version = 5.8.0.2469, required version = 5.8.0.2469
2005-09-01 08:30:33 1792 138 Setup Update NOT required for C:\WINDOWS\system32\wuweb.dll: target version = 5.8.0.2469, required version = 5.8.0.2469
2005-09-01 08:30:33 1792 138 Setup * IsUpdateRequired = No
2005-09-01 08:30:43 1792 138 PT +++++++++++ PT: Synchronizing server updates +++++++++++
2005-09-01 08:30:43 1792 138 PT + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = 2005-09-01 08:30:43 1792 138 PT Initializing simple targeting cookie, clientId = 4e796eef-f246-48e2-bb14-8042d62d6f3e, target group = Workstations-SP2, DNS name = pc1283.ema-inc.com
2005-09-01 08:30:43 1792 138 PT Server URL = 2005-09-01 08:32:24 1792 138 PT WARNING: SyncUpdates failure, error = 0x8024400D, soap client error = 7, soap error code = 300, HTTP status code = 200
2005-09-01 08:32:24 1792 138 PT WARNING: SOAP Fault: 0x00012c
2005-09-01 08:32:24 1792 138 PT WARNING: faultstring:Fault occurred
2005-09-01 08:32:24 1792 138 PT WARNING: ErrorCode:RegistrationRequired(3)
2005-09-01 08:32:24 1792 138 PT WARNING: Message:need to call RegisterComputer.
2005-09-01 08:32:24 1792 138 PT WARNING: Method:"2005-09-01 08:32:24 1792 138 PT WARNING: ID:b86357e6-b10c-4bd0-aa1b-a786c490c94e
2005-09-01 08:32:24 1792 138 PT Initializing simple targeting cookie, clientId = 4e796eef-f246-48e2-bb14-8042d62d6f3e, target group = Workstations-SP2, DNS name = pc1283.ema-inc.com
2005-09-01 08:32:24 1792 138 PT Server URL = 2005-09-01 08:32:26 1792 138 PT +++++++++++ PT: Synchronizing extended update info +++++++++++
2005-09-01 08:32:26 1792 138 PT + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = 2005-09-01 08:32:36 1792 138 Agent * Found 0 updates and 9 categories in search
2005-09-01 08:32:36 1792 138 Report *********** Report: Initializing static reporting data ***********
2005-09-01 08:32:36 1792 138 Report * OS Version = 5.1.2600.2.0.65792
2005-09-01 08:32:36 1792 138 Report * Computer Brand = Dell Computer Corporation
2005-09-01 08:32:36 1792 138 Report * Computer Model = Latitude D600
2005-09-01 08:32:36 1792 138 Report * Bios Revision = A08
2005-09-01 08:32:36 1792 138 Report * Bios Name = Phoenix ROM BIOS PLUS Version 1.10 A08
2005-09-01 08:32:36 1792 138 Report * Bios Release Date = 2003-10-29T00:00:00
2005-09-01 08:32:36 1792 138 Report * Locale ID = 1033
2005-09-01 08:32:37 1792 138 Agent *********
2005-09-01 08:32:37 1792 138 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
2005-09-01 08:32:37 1792 138 Agent *************
2005-09-01 08:32:37 1792 2dc AU >>## RESUMED ## AU: Search for updates [CallId = {29999661-47C1-4C33-8414-E7E1ECDAFC83}]
2005-09-01 08:32:37 1792 2dc AU # 0 updates detected
2005-09-01 08:32:37 1792 2dc AU #########
2005-09-01 08:32:37 1792 2dc AU ## END ## AU: Search for updates [CallId = {29999661-47C1-4C33-8414-E7E1ECDAFC83}]
2005-09-01 08:32:37 1792 2dc AU #############
2005-09-01 08:32:37 1792 2dc AU AU setting next detection timeout to 2005-09-02 10:53:59
2005-09-01 08:32:39 1792 138 Report Uploading 1 events using cached cookie, reporting URL = 2005-09-01 08:32:39 1792 138 Report Reporter successfully uploaded 1 events.
2005-09-01 08:32:39 1792 138 Report Uploading 1 events using cached cookie, reporting URL = 2005-09-01 08:32:39 1792 138 Report Reporter successfully uploaded 1 events.
2005-09-01 08:32:42 1792 8a4 Report REPORT EVENT: {4987D4D1-94EF-4ED2-8952-B844B505CA8F} 2005-09-01 08:32:36-0500 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Software Synchronization Agent has finished detecting items.
2005-09-01 08:32:42 1792 8a4 Report REPORT EVENT: {2027602A-2912-4795-893C-EA080590AF6C} 2005-09-01 08:32:37-0500 1 153 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Pre-Deployment Check Reporting client status.
2005-09-01 08:37:57 1792 2dc Report Uploading 2 events using cached cookie, reporting URL = 2005-09-01 08:37:57 1792 2dc Report Reporter successfully uploaded 2 events.
2005-09-01 09:00:14 1792 c78 AU Forced install timer expired for scheduled install
------
It seems to be checking in, but if I look at WSUS admin page, it says this PC hasn't checked in in 9 days.
I tried deleting the clientID registries, and resetting the service with wuauclt (it worked once on 8/22) again, but that doesn't seem to doing anything now...
I've pretty much run out of ideas at this point.
JBLewis
