Hi
I'm having difficulty getting a client pc to install updates from WSUS (client windows 7, server SBS2011).
The client is successfully reporting to the server, first screenshot on the below link, and the report indicates 11 updates need installing (all have been Approved). However, when i check for updates on the client, it says that it's up to date. Note that the last updates were installed over a month ago (before installing the server - previously updated direct from MS).
I have run the MS fix it tool which reports problems, but doesn't say what. It then reports that the problem has been fixed, but running the tool again (immediately) reports the same problem.
link to images (and MS Fix It report FWIW).
Any ideas would be greatly appreciated.
Ta.
Caff
The update log is repeated below:
I'm having difficulty getting a client pc to install updates from WSUS (client windows 7, server SBS2011).
The client is successfully reporting to the server, first screenshot on the below link, and the report indicates 11 updates need installing (all have been Approved). However, when i check for updates on the client, it says that it's up to date. Note that the last updates were installed over a month ago (before installing the server - previously updated direct from MS).
I have run the MS fix it tool which reports problems, but doesn't say what. It then reports that the problem has been fixed, but running the tool again (immediately) reports the same problem.
link to images (and MS Fix It report FWIW).
Any ideas would be greatly appreciated.
Ta.
Caff
The update log is repeated below:
Code:
2012-02-22 09:33:21:930 1300 1900 AU AU received policy change subscription event
2012-02-22 09:33:37:036 1300 129c AU Triggering AU detection through DetectNow API
2012-02-22 09:33:37:036 1300 129c AU Triggering Online detection (interactive)
2012-02-22 09:33:37:037 1300 1900 AU #############
2012-02-22 09:33:37:037 1300 1900 AU ## START ## AU: Search for updates
2012-02-22 09:33:37:037 1300 1900 AU #########
2012-02-22 09:33:37:040 1300 1900 AU <<## SUBMITTED ## AU: Search for updates [CallId = {01FD6EB2-3F57-4861-98C1-3508C2A14724}]
2012-02-22 09:33:37:040 1300 1ff4 Agent *************
2012-02-22 09:33:37:040 1300 1ff4 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2012-02-22 09:33:37:041 1300 1ff4 Agent *********
2012-02-22 09:33:37:041 1300 1ff4 Agent * Online = Yes; Ignore download priority = No
2012-02-22 09:33:37:041 1300 1ff4 Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
2012-02-22 09:33:37:041 1300 1ff4 Agent * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
2012-02-22 09:33:37:041 1300 1ff4 Agent * Search Scope = {Machine}
2012-02-22 09:33:37:109 1300 1ff4 Setup Checking for agent SelfUpdate
2012-02-22 09:33:37:109 1300 1ff4 Setup Client version: Core: 7.5.7601.17514 Aux: 7.5.7601.17514
2012-02-22 09:33:37:110 1300 1ff4 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
2012-02-22 09:33:37:115 1300 1ff4 Misc Microsoft signed: Yes
2012-02-22 09:33:37:135 1300 1ff4 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
2012-02-22 09:33:37:139 1300 1ff4 Misc Microsoft signed: Yes
2012-02-22 09:33:37:143 1300 1ff4 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
2012-02-22 09:33:37:147 1300 1ff4 Misc Microsoft signed: Yes
2012-02-22 09:33:37:164 1300 1ff4 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
2012-02-22 09:33:37:168 1300 1ff4 Misc Microsoft signed: Yes
2012-02-22 09:33:37:199 1300 1ff4 Setup Determining whether a new setup handler needs to be downloaded
2012-02-22 09:33:37:200 1300 1ff4 Setup SelfUpdate handler is not found. It will be downloaded
2012-02-22 09:33:37:200 1300 1ff4 Setup Evaluating applicability of setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.4.7600.226"
2012-02-22 09:33:37:216 1300 1ff4 Setup Setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.4.7600.226" is not applicable
2012-02-22 09:33:37:217 1300 1ff4 Setup Evaluating applicability of setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.4.7600.226"
2012-02-22 09:33:37:233 1300 1ff4 Setup Setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.4.7600.226" is not applicable
2012-02-22 09:33:37:233 1300 1ff4 Setup Evaluating applicability of setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.4.7600.226"
2012-02-22 09:33:37:255 1300 1ff4 Setup Setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.4.7600.226" is not applicable
2012-02-22 09:33:37:256 1300 1ff4 Setup SelfUpdate check completed. SelfUpdate is NOT required.
2012-02-22 09:33:39:100 1300 1ff4 PT +++++++++++ PT: Synchronizing server updates +++++++++++
2012-02-22 09:33:39:100 1300 1ff4 PT + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = [URL unfurl="true"]http://*servername*:*port*/ClientWebService/client.asmx[/URL]
2012-02-22 09:33:41:249 1300 1ff4 Agent WARNING: Failed to evaluate Installed rule, updateId = {189A8F50-0C3A-4FDF-8BC2-BC23A3EB11FB}.101, hr = 80242013
2012-02-22 09:33:41:652 1300 1ff4 PT +++++++++++ PT: Synchronizing extended update info +++++++++++
2012-02-22 09:33:41:652 1300 1ff4 PT + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = [URL unfurl="true"]http://*servername*:*port*/ClientWebService/client.asmx[/URL]
2012-02-22 09:33:41:842 1300 1ff4 Agent * Added update {5CC5D348-10B2-4EB6-B446-B0F814D5B80E}.101 to search result
2012-02-22 09:33:41:842 1300 1ff4 Agent * Added update {CC74BC46-3001-4DB6-A714-B26660C0DFDB}.102 to search result
2012-02-22 09:33:41:842 1300 1ff4 Agent * Found 2 updates and 68 categories in search; evaluated appl. rules of 1389 out of 2202 deployed entities
2012-02-22 09:33:41:843 1300 1ff4 Agent *********
2012-02-22 09:33:41:843 1300 1ff4 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
2012-02-22 09:33:41:843 1300 1ff4 Agent *************
2012-02-22 09:33:41:854 1300 1e3c AU >>## RESUMED ## AU: Search for updates [CallId = {01FD6EB2-3F57-4861-98C1-3508C2A14724}]
2012-02-22 09:33:41:854 1300 1e3c AU # 2 updates detected
2012-02-22 09:33:41:854 1300 1e3c AU #########
2012-02-22 09:33:41:854 1300 1e3c AU ## END ## AU: Search for updates [CallId = {01FD6EB2-3F57-4861-98C1-3508C2A14724}]
2012-02-22 09:33:41:854 1300 1e3c AU #############
2012-02-22 09:33:41:855 1300 1e3c AU Successfully wrote event for AU health state:0
2012-02-22 09:33:41:855 1300 1e3c AU Featured notifications is disabled.
2012-02-22 09:33:41:855 1300 1e3c AU AU setting next detection timeout to 2012-02-22 10:32:46
2012-02-22 09:33:41:856 1300 1e3c AU Setting AU scheduled install time to 2012-02-23 03:00:00
2012-02-22 09:33:41:856 1300 1e3c AU Successfully wrote event for AU health state:0
2012-02-22 09:33:41:858 1300 1e3c AU Successfully wrote event for AU health state:0
2012-02-22 09:33:46:843 1300 1ff4 Report REPORT EVENT: {DBB493B7-A38B-43A0-90E0-427381DCCFFB} 2012-02-22 09:33:41:842-0000 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Software Synchronization Windows Update Client successfully detected 2 updates.
2012-02-22 09:33:46:843 1300 1ff4 Report REPORT EVENT: {1CABF9F8-8F6B-4491-8449-D12D054E7B9E} 2012-02-22 09:33:41:843-0000 1 156 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Pre-Deployment Check Reporting client status.
2012-02-22 09:33:46:844 1300 1ff4 Report CWERReporter finishing event handling. (00000000)
2012-02-22 09:35:53:188 3800 1010 COMAPI -------------
2012-02-22 09:35:53:188 3800 1010 COMAPI -- START -- COMAPI: Search [ClientId = <NULL>]
2012-02-22 09:35:53:188 3800 1010 COMAPI ---------
2012-02-22 09:35:53:188 1300 1ff4 Agent *************
2012-02-22 09:35:53:188 1300 1ff4 Agent ** START ** Agent: Finding updates [CallerId = ]
2012-02-22 09:35:53:188 1300 1ff4 Agent *********
2012-02-22 09:35:53:188 1300 1ff4 Agent * Online = Yes; Ignore download priority = No
2012-02-22 09:35:53:188 3800 1010 COMAPI <<-- SUBMITTED -- COMAPI: Search [ClientId = <NULL>]
2012-02-22 09:35:53:188 1300 1ff4 Agent * Criteria = "( IsInstalled = 0 and IsHidden = 0 and IsAssigned = 1 and Type='Software' )"
2012-02-22 09:35:53:188 1300 1ff4 Agent * ServiceID = {00000000-0000-0000-0000-000000000000} Third party service
2012-02-22 09:35:53:188 1300 1ff4 Agent * Search Scope = {Machine}
2012-02-22 09:35:53:376 1300 1ff4 PT +++++++++++ PT: Synchronizing server updates +++++++++++
2012-02-22 09:35:53:376 1300 1ff4 PT + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = [URL unfurl="true"]http://*servername*:*port*/ClientWebService/client.asmx[/URL]
2012-02-22 09:35:55:533 1300 1ff4 Agent WARNING: Failed to evaluate Installed rule, updateId = {189A8F50-0C3A-4FDF-8BC2-BC23A3EB11FB}.101, hr = 80242013
2012-02-22 09:35:55:921 1300 1ff4 PT +++++++++++ PT: Synchronizing extended update info +++++++++++
2012-02-22 09:35:55:921 1300 1ff4 PT + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = [URL unfurl="true"]http://*servername*:*port*/ClientWebService/client.asmx[/URL]
2012-02-22 09:35:56:120 1300 1900 AU Triggering Offline detection (non-interactive)
2012-02-22 09:35:56:120 1300 1900 AU #############
2012-02-22 09:35:56:120 1300 1900 AU ## START ## AU: Search for updates
2012-02-22 09:35:56:120 1300 1900 AU #########
2012-02-22 09:35:56:121 1300 1ff4 Agent * Found 0 updates and 68 categories in search; evaluated appl. rules of 1389 out of 2202 deployed entities
2012-02-22 09:35:56:122 1300 1900 AU <<## SUBMITTED ## AU: Search for updates [CallId = {1ADF792C-A54F-43D6-A647-90B5A6EFAE3F}]
2012-02-22 09:35:56:122 1300 1ff4 Agent *********
2012-02-22 09:35:56:122 1300 1ff4 Agent ** END ** Agent: Finding updates [CallerId = ]
2012-02-22 09:35:56:122 1300 1ff4 Agent *************
2012-02-22 09:35:56:133 1300 1ff4 Agent *************
2012-02-22 09:35:56:133 1300 1ff4 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2012-02-22 09:35:56:133 1300 1ff4 Agent *********
2012-02-22 09:35:56:133 1300 1ff4 Agent * Online = No; Ignore download priority = No
2012-02-22 09:35:56:133 1300 1ff4 Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
2012-02-22 09:35:56:133 1300 1ff4 Agent * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
2012-02-22 09:35:56:133 1300 1ff4 Agent * Search Scope = {Machine}
2012-02-22 09:35:56:134 3800 1c80 COMAPI >>-- RESUMED -- COMAPI: Search [ClientId = <NULL>]
2012-02-22 09:35:56:134 3800 1c80 COMAPI - Updates found = 0
2012-02-22 09:35:56:134 3800 1c80 COMAPI ---------
2012-02-22 09:35:56:134 3800 1c80 COMAPI -- END -- COMAPI: Search [ClientId = <NULL>]
2012-02-22 09:35:56:134 3800 1c80 COMAPI -------------
2012-02-22 09:35:56:692 1300 1ff4 Agent * Added update {5CC5D348-10B2-4EB6-B446-B0F814D5B80E}.101 to search result
2012-02-22 09:35:56:692 1300 1ff4 Agent * Added update {CC74BC46-3001-4DB6-A714-B26660C0DFDB}.102 to search result
2012-02-22 09:35:56:692 1300 1ff4 Agent * Found 2 updates and 68 categories in search; evaluated appl. rules of 445 out of 2202 deployed entities
2012-02-22 09:35:56:692 1300 1ff4 Agent *********
2012-02-22 09:35:56:692 1300 1ff4 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
2012-02-22 09:35:56:692 1300 1ff4 Agent *************
2012-02-22 09:35:56:703 1300 1e3c AU >>## RESUMED ## AU: Search for updates [CallId = {1ADF792C-A54F-43D6-A647-90B5A6EFAE3F}]
2012-02-22 09:35:56:703 1300 1e3c AU # 2 updates detected
2012-02-22 09:35:56:703 1300 1e3c AU #########
2012-02-22 09:35:56:703 1300 1e3c AU ## END ## AU: Search for updates [CallId = {1ADF792C-A54F-43D6-A647-90B5A6EFAE3F}]
2012-02-22 09:35:56:703 1300 1e3c AU #############
2012-02-22 09:35:56:703 1300 1e3c AU Featured notifications is disabled.
2012-02-22 09:35:56:704 1300 1e3c AU Setting AU scheduled install time to 2012-02-23 03:00:00
2012-02-22 09:35:56:704 1300 1e3c AU Successfully wrote event for AU health state:0
2012-02-22 09:35:56:705 1300 1e3c AU Successfully wrote event for AU health state:0
2012-02-22 09:36:01:122 1300 1ff4 Report REPORT EVENT: {910EBB56-FB7C-499C-9A91-A4F5637B020A} 2012-02-22 09:35:56:122-0000 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 Success Software Synchronization Windows Update Client successfully detected 0 updates.
2012-02-22 09:36:01:122 1300 1ff4 Report REPORT EVENT: {67121322-ED1B-4388-8D55-4D287D08F447} 2012-02-22 09:35:56:122-0000 1 156 101 {00000000-0000-0000-0000-000000000000} 0 0 Success Pre-Deployment Check Reporting client status.
2012-02-22 09:36:01:123 1300 1ff4 Report CWERReporter finishing event handling. (00000000)
2012-02-22 09:37:29:801 1300 1ff4 Report Uploading 8 events using cached cookie, reporting URL = [URL unfurl="true"]http://*servername*:*port*/ReportingWebService/ReportingWebService.asmx[/URL]
2012-02-22 09:37:29:832 1300 1ff4 Report Reporter successfully uploaded 8 events.
